Enterprise Account Manager, Coursera
More information about location
Online learning platform
Be an early applicant
Online learning platform
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To provide life-transforming learning experiences to learners around the world.
Role
Who you are
- 5+ years direct experience selling Enterprise SaaS solutions into the large enterprise in an account management/relationship management role
- Experience selling business services to C-level professionals and proven experience building excellent client relationships, offering value-added, insightful and strategic insight into their business. Experience selling into complex accounts is a must
- Ability to work closely with Customer Success teams to link and articulate business outcomes from learning
- Strong understanding of Challenger selling methodology and ability to articulate “Why Buy” - “Why Now” - “Why Us” and drive expansion in install base accounts
- The ability to work and thrive in a fast-paced sales environment. Effective presentation, organization, and time management skills
- Ability to travel 25% of the time to customer meetings, trade shows, and events as needed
Desirable
- Enterprise sales experience at a SaaS company
- Experience with HR and L&D Buyers & consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits
- Ability to hold your own in meetings with C-suite representatives from prospective partners and speak as a thought leader and visionary in the learning space
- Strong written and verbal communication skills, strong analytical and creative problem solving abilities, excellent interpersonal skills, organizational, and operational skills
- Proven rack record of prospecting and generating demand from install base through upsell and cross selling
- Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments
What the job involves
- As the Enterprise Account Manager, you'll be at the forefront of our mission, driving renewals and generating new revenue within targeted accounts
- Your focus will extend to both renewals and fostering growth in our installed accounts
- Engaging with C-level executives across various industries, your success will be defined by transparent and repeatable sales processes
- The ability to seamlessly collaborate and work cross-functionally is pivotal to achieving and surpassing our goals
- Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning
- Ensure renewals in installed accounts and drive growth within assigned accounts
- Identify and develop relationships with C-suite and other business buying personas within your aligned account base
- Maintain weekly/daily metrics, develop a sales pipeline in set accounts, successfully manage opportunities to closure, and ensure quota is met consistently (quarterly and annually)
- Produce accurate and timely forecasts
- Develop a complete understanding of all our product offerings, with emphasis on understanding L&D and functional buyers
- Understand the changing business and technology issues that our potential clients face
Our take
Coursera was founded by Daphne Koller and Andrew Ng in 2012 with a vision of providing life-transforming learning experiences to learners around the world. It partners with universities and other educational institutions to deliver online courses to 40 million students, covering subjects like technology, business, science, and even autonomous cars.
Coursera sees itself as helping people get ready for the next wave of technological advancement. It is preparing individuals, companies, and governments to meet that challenge head-on and turn this disruption into opportunity. To help achieve this, it also has specific product offerings for the corporate market, as well as for governments and nonprofits.
The model of online courses that anyone can attend is very scalable, making Coursera appealing to investors, especially when the online education market is expected to be worth $20bn+ by 2023. Further, it received B Corp certification in February 2021, propelling its efforts to reduce barriers to high quality education.
Steph
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2020
$130m
SERIES F
Apr 2019
$103m
SERIES E
Total funding: $443.1m
Company benefits
- Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform
- We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services
- Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life
- We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work
- Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls
- Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two
- Employees earn company stock, so you can own what we build together and share in our success
Company HQ
Mountain View, CA
Leadership
Andrew Ng
(Chairman)CEO of Landing AI (helping companies adopt AI). Also a Professor of Computer Science at Stanford.
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