Senior Product Manager, OpenTable
Restaurant Platform
CA$109-129k
+ Eligibility for annual cash bonus and equity grant
More information about location
2+ days a week in office
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
CA$109-129k
+ Eligibility for annual cash bonus and equity grant
More information about location
2+ days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- You’re high-energy and enthusiastic about working with teams and delivering great products
- You’re experienced in analyzing market segments and positioning solutions across plans with the flexibility to include paid add-on products and capitalize on customers' willingness to pay and price sensitivities
- You are motivated and focused on results, working across multiple teams to align on goals and drive impact
- You bring experience in product discovery and a data-driven customer-centric approach that will push our product direction forward
- You successfully handle trade-offs between technical debt and new features, and balance the needs of outside organizations and OpenTable's own goals
- You're eager to learn from failures - not just from successes. You’re fun and motivated to work on a fast-paced team and share a passion for building great products that customers love
- 5+ years in a product management role and work experience
- Outstanding collaboration skills; ability to gain the respect of your product, design, engineering, and product marketing counterparts
- Experience as a Product Manager in a B2B SaaS environment, preferably within the restaurant industry
- Solid understanding of product development processes and methodologies
- Excellent communication and partner management skills
- Ability to analyze data and make data-driven decisions
- Experience with developing and launching new products/features
What the job involves
- The Restaurant Product Team is dedicated to empowering restaurants to provide great dining experiences. We do this by building industry-leading hospitality solutions that help restaurants, around the globe, run and grow their business
- As part of the Product Management team, you’ll help restaurants achieve this goal by providing the solutions they need to manage their restaurants and customer data
- OpenTable is seeking a Senior Product Manager to join our Restaurant Platform Team, focusing on our B2B SaaS product that supplies reservations to the marketplace
- This individual will be responsible for developing functionality within the platform, enabling in-product paid add-ons, and upselling customers within the plans outlined on our marketing website
- The Senior Product Manager will also play a key role in onboarding customers to new paid features through in-product channels
- Collaborate with cross-functional teams to drive product strategy and roadmap for the restaurant platform
- Assist in redeveloping restaurant solutions into new packages to address new market segments, focusing on casual restaurants that don’t traditionally take reservations
- Work towards increasing Revenue per Restaurant, Monthly recurring revenue from subscription fees, and overall growth in the number of restaurants using our platform
- Develop functionality within our Restaurant Platform to enable in-product paid add-ons and upselling customers within existing plans
- Onboard customers to new paid features and ensure successful adoption
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
People progressing
Joined as a Project Coordinator. Promoted to Lead Project Coordinator after 2 years. Then promoted again to Project Coordinator Manager after 2 years. Now is Director of Global Sales & Services.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 19 more jobs at OpenTable