Product Operations Manager, DeepIntent
$110-135k
+ performance based bonus
Healthcare advertising platform
Be an early applicant
Healthcare advertising platform
201-500 employees
Be an early applicant
$110-135k
+ performance based bonus
201-500 employees
Company mission
To measurably improve the lives of patients through innovation at the heart of advertising technology and healthcare.
Role
Who you are
- 3+ years in Product Operations, Program Management, or a closely adjacent role (TPM, Product Management, Business Operations) at a B2B SaaS or tech company
- Strong command of Jira and product tooling, including dashboards, workflows, and automations
- Cross-functional experience working with Product Marketing, Engineering, and Finance
- Excellent written communication skills; able to turn ambiguous requirements into clean process documentation
- Demonstrated ability to build systems and frameworks, not just manage tasks
- Comfortable in fast-moving environments where priorities shift and structure has to be earned
- Familiarity with software capitalization (ASC 350-40) in a SaaS context nice to have
- Experience coordinating tiered release strategies alongside Product Marketing
- Background in Agile/Scrum environments a plus
- Experience in regulated industries (healthcare, fintech, or similar) where compliance is embedded in the development process
What the job involves
- The Product Operations Manager will own the systems, workflows, and frameworks that make the Product organization more effective and more consistent
- This is an organizational impact role; you'll be building infrastructure that scales with the team, reducing friction that slows good work down, and raising the operational maturity of a product org that is actively growing and transforming
- Strong candidates will have a builder's mindset and be more interested in designing repeatable systems than in handling one-off requests
- Design and maintain intake and discovery frameworks so that scoping and approval are structured and repeatable
- Own the release calendar and act as the operational lead for GA releases across Product, Product Marketing, Engineering, and Support
- Partner with Product Marketing to establish beta program frameworks covering eligibility, feedback collection, and handoff to GA
- Define and standardize post-launch success measurement: KPI frameworks, instrumentation checklists, and post-launch reviews
- Manage roadmap hygiene: track priority changes, document rationale, and keep downstream teams informed when direction shifts
- Support quarterly and semi-annual planning cycles by coordinating inputs and tracking goal progress across the PM team
- Own internal product communications including release notes, monthly updates, and stakeholder communications to commercial and client success teams
- Support key product cadences including the 6 Week Product Line meetings with prep materials, agenda management, and action item tracking
- Own the Product org's documentation: PRDs, decision logs, post-mortems, and process guides
- Build and maintain templates and playbooks that reduce rework and raise consistency across the team
- Administer and optimize the product tool stack (Jira, Confluence, etc.) and build dashboards that give leadership visibility into portfolio health
- Manage software capitalization tracking in compliance with finance requirements
- Support PM onboarding so new hires ramp quickly on processes and tools
- Aggregate customer feedback from support tickets, NPS, sales calls, and user research into a structured, accessible repository
- Maintain a competitive tracking process and surface relevant market developments to the team on a regular cadence
Our take
Pharma companies have been slower to adopt programmatic advertising due to unique targeting and regulatory challenges. this has hindered their ability to effectively communicate their wellness services and engage the right audiences. DeepIntent was founded to address this gap with technology that enables better communication and more targeted advertising.
The platform is developing a marketplace that integrates offline health data with online identity, creating a privacy-safe environment for media buyers and sellers. This allows pharma companies to connect with target audiences while meeting regulatory standards and making their advertising more efficient.
DeepIntent has a number of awards to its name, including recognition for its HealthFirst Vaccine Audiences solution, which was named one of 2024's most innovative products by PM360. With this and continuing growth, the company is well-positioned to lead in health advertising for years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Company benefits
- 401(K) Matching: Our 401(k) program includes a 4% company match
- Referral Bonuses: Since great people know great people, we offer referral bonuses up to $5,000
- Generous Benefits: Our top-notch healthcare benefits include free dental and vision
- Pet Insurance: With Fetch, our top-notch health insurance also extends to your pets
- Parental Leave: We offer up to 16 weeks of paid leave to new parents
- Wellness Benefits: We care about your whole health and offer free fitness, family planning, and meditation resources
- Flexible PTO: We offer a flexible PTO program
- Tech Stipend: DeepIntent provides a monthly stipend for Wi-Fi and cellular service
- WFH Allowance: We want to help you set up your home workstation for success
- Team Events: We have a fun team and offer plenty of opportunities to connect
Company HQ
Theater District, New York, NY
Leadership
Chris Paquette
(Founder & CEO)Previously worked as a Data Scientist at the Memorial Sloan Kettering Cancer Center.
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