Communications Intern, ServiceNow
EMEA
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Currently enrolled into a Bachelor's degree studying a communications-related qualification (PR, Journalism - or similar)
- Super organised, with an eye for detail
- Creative and curious mindset
- Ability to work to tight timelines and ask for additional support as needed
- Passion for, and knowledge of, social media channels - specifically LinkedIn, X and Instagram
- Knowledge of Canva and/or Figma; knowledge of Sprinklr and Adobe Analytics also beneficial
- Good working knowledge of Office 365, including PowerPoint and Excel
- Fluency in English, Additional language skills a bonus
What the job involves
- We’re looking for a communications intern to support the ServiceNow team in Europe, Middle East and Africa, with primary focus on operations, as well as content and social media.
- This is a six-month internship
- Work closely with Senior Specialist, EMEA content & operations to:
- Co-ordinate team quarterly business reviews. Support with logistics, agenda management, slide build and note-taking
- Support team financial operations including developing supplier statements of work, processing invoices, assisting with vendor setup and liaising with accounts payable
- Co-ordinate team communications planning process on a quarterly basis
- Manage quarterly reporting process across EMEA communications team
- Ensure the external communications agency SharePoint site is up-to-date with all relevant information to be used by agencies in promoting ServiceNow
- Attend all EMEA comms team meetings, keeping the agenda and meeting actions updated
- Work closely with EMEA content and social team to:
- Maintain and track performance of employee advocacy social content in UK, France, Germany and Netherlands
- Support with LinkedIn community management
- Coordinate and analyse social boosting programme analytics
- Support with creating social assets in line with brand guidelines
- Assist with social media content capture at ServiceNow events (as required)
- Ad-hoc project work across employee communications, integrated communications and analyst relations to develop knowledge of the integrated communications mix
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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