Senior Manager of Global Talent Acquisition, Narvar
CA$165-185k
Offers annual bonus, equity
Customer experience platform that helps retailers inspire long-term customer loyalty
Be an early applicant
Customer experience platform that helps retailers inspire long-term customer loyalty
201-500 employees
Be an early applicant
CA$165-185k
Offers annual bonus, equity
201-500 employees
Company mission
To empower retailers to engage consumers, optimize operations, and drive business growth through data-driven, personalized post-purchase experiences.
Role
Who you are
- This role is a strategic, hands-on leadership position that requires deep expertise in SaaS environments, start ups, and a strong background in technical recruiting
- 7+ years of progressive experience in Talent Acquisition, with a minimum of 3 years leading and managing a global or multi-regional recruiting team
- Mandatory experience in a high-growth SaaS company is required, with a strong understanding of its unique business models, culture, and talent needs
- Deep, hands-on experience in technical recruiting (Software Development, DevOps, Data Science, etc.), with the ability to lead and coach the technical recruiting strategy
- Demonstrated success partnering with C-level executives across different functions to align talent strategy with business outcomes
- Proven ability to utilize data and analytics to drive decision-making and measure the effectiveness of global recruiting strategies
- Expert-level knowledge of international recruitment practices, including compliance and cultural nuances across multiple major regions (e.g., North America, EMEA, India, APAC)
What the job involves
- We are seeking a results-oriented Senior Manager, Global Talent Acquisition to lead our global recruiting efforts
- This leader will be a key advisor to C-level stakeholders and will champion a data-driven, globally consistent approach to talent acquisition. This leader will report to the VP of People
- Executive & Global Strategy Partnership: While reporting to the VP of People, they’ll serve as a trusted advisor to C-Level Stakeholders (CEO, CTO, CFO, CRO, etc.), advising on global workforce planning, talent market intelligence, and recruitment strategies that align with Narvar’s business objectives
- Global Team Leadership & Management: Lead, mentor, and develop a high-performing, geographically distributed team of recruiters, setting global standards for execution, performance, and compliance
- SaaS & Technical Recruiting Execution: Maintain a hands-on role by personally leading key searches, particularly for executive and critical technical (Engineering, Product) and GTM (Sales, Customer Success, Professional Services) roles across all global regions
- Data & Reporting Ownership: Own the global recruiting metrics, dashboards, and reporting function. Leverage data analytics to provide actionable insights on efficiency, time-to-hire, quality of hire, and diversity to the executive team
- Process, Infrastructure & Compliance: Design, implement, and continuously optimize scalable, efficient, and equitable recruiting processes and infrastructure globally, ensuring adherence to varying international hiring practices and compliance regulations
- Candidate Experience: Championing a consistent, positive, and best-in-class candidate experience from initial contact through onboarding
Our take
The process that retailers go through to deliver products to customers is becoming increasingly complicated due to convoluted shipping networks and a global customer base. This means customer experience suffers as retailers must offer an overwhelming range of delivery options. Narvar aims to improve this situation with an integrated delivery and returns platform for retailers, providing analytics on client data to the retailer and optimizes shipping channels for customers.
Narvar is a market leader in this sector, active in almost every country and territory worldwide and having made more than 2B shipments since its founding in 2012. Its post-purchase customer experience platform is used by over 1,500 companies including household name retailers such as Sephora, GAP and Levis, among many others.
Narvar has secured many strategic partnerships such as linking up with Rise.ai, a leading gift card and store credit platform. This allows stores to simplify returns by enabling merchants to issue Rise's store credit as part of the returns process. While Narvar is currently focused on retailers providing shipping solutions for their customers, the company plans to expand to offer a B2B product in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2018
$30m
SERIES C
Jun 2016
$22m
SERIES B
Total funding: $64m
Company benefits
- Grow and thrive: Feel empowered to take responsibility and ownership. Gain valuable mentorship, grow professional, and expand your skill set.
- Recharge and be well: Our benefits are designed with you in mind, offering comprehensive health, vision, and dental plans, generous parental leave, and flexible time off to support your well-being.
- Hybrid work: We consider the San Francisco Bay Area home, but the Narvar family extends across the globe to cities like Atlanta, New York, Bangalore, and London.
- Stay connected: Connect with fellow Narvarians who share your passions -from fitness tips to whisky club and everything in between. Celebrate big wins and everyday moments through regional and global company gatherings.
- Health insurance
Company HQ
Downtown, San Mateo, CA
Leadership
Amit Sharma
(Founder)Amit is a hands-on executive with expertise in multi-channel retail and supply chain operations. They have over 18 years of industry experience and their thought leadership in shipping and delivery is still reverberating through the halls of Apple and Walmart.
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