Platform Product Manager, Airbnb
SalesTech
More information about location
Community marketplace for holiday accomodation
Open for applications
Community marketplace for holiday accomodation
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 9+ years of product management experience
- Experience with building products around customer relationship and sales tech
- Experience with bringing significant efficiencies with Automations, Data, Insights & AI (foundational models & ml models)
- Experience working on platform products - building products that can be leveraged by a variety of business customers
- Experienced in both building custom solutions and launching integrations with 3rd party products and technologies
What the job involves
- The Enterprise Technology team within BizTech, manages a complex and innovative ecosystem of products and applications, and is responsible for driving key outcomes for stakeholders who are responsible for building and nurturing relationships for various purposes
- Airbnb is constantly evolving and the various platforms within Enterprise Technology Team (Supply Platform, Policy Platform, Data Platform etc.) work in partnership with the business teams to help deliver new and exciting initiatives
- The team is beginning a journey to rethink and re-architect how we solve problems by building scalable platforms to address the ever changing needs of our broader stakeholders
- Some of the problems we are trying to solve:
- Given broader objectives, determine the best course of action for various personas and their dependencies
- Bring significant efficiencies in performing the various types of actions (such as promotions, identifying leads, policy changes, customer preparatory activities etc.)
- Build critical data assets needed for measuring performance and attribution of the actions, in easy to consumable way
- Platform that can easily adapt to the business needs and support variety of business use cases and personas
- A Typical Day:
- Establish the vision for a product or platform based on the value we can provide
- Establish /Iterate product strategy and build alignment across product teams, cross-functional partners and leadership/executive teams
- Define goals and success with clearly measurable objectives and key results
- Efficiently execute to ship products, deliver impact for our business and users and advance towards long term strategy
- Communicate concisely with all stakeholders and influence outcomes
- Lead the ideation, research, customer discovery and bring clarity on what user needs to be solved that drives necessary business outcomes
- Define and analyze metrics that inform product success & health
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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