Business Process Expert, Booking.com

• Significant FP&A, OPEX forecasting, or finance technology experience (minimum 8 years), with at least 3 years in a senior manager or leadership role
• Proven track record of delivering driver-based, AI/ML-enabled forecasting and analytics solutions at enterprise scale
• Demonstrable history of leading finance transformation initiatives, including process, technology, and organizational change
• Deep familiarity with enterprise planning systems (Anaplan required; OneStream or equivalent preferred), data integration, and automation tools
• Strong expertise in OPEX domains: workforce/capex planning, scenario analysis, variance and sensitivity analysis, and business case modelling
• Bachelor’s or Master’s degree in Finance, Accounting, Economics, Data Science, or related quantitative/technical field
• Outstanding stakeholder management, communication, and influencing skills—able to distill complex financial information to drive business alignment
• Highly ambitious, change-oriented, and comfortable with ambiguity

Desirable

• The FP&A Senior Manager, Forecast of the Future OPEX, is a pivotal leadership role within the Financial Planning & Analysis (FP&A) team at Booking.com
• This role is responsible for owning the end-to-end OPEX (Operating Expenses) forecasting transformation, leveraging advanced analytics, automation, and technology to drive forecasting excellence, strategic business partnering, and transformational change across a highly dynamic, multi-vertical organization
• The Senior Manager will take the lead to develop and execute the vision for future-fit OPEX forecasting (in line with FP&A 2030 vision), leveraging ALML capabilities from PlanIQ/Sagemaker, with a mandate to enhance accuracy, scalability, and business impact through data-driven insights and close collaboration with key business stakeholders & business controllers
• Develop and articulate a compelling vision and strategy for OPEX forecasting, ensuring alignment with Booking.com’s FP&A 2030 vision and broader finance transformation agenda
• Own the design, implementation, and continuous improvement of driver-based and scenario-led OPEX forecasting models in PlanIQ/Sagemaker, increasing accuracy and providing actionable insights to support decision-making
• Embed advanced analytics, AI/ML capabilities, and automation within OPEX forecasting processes (leveraging tools like Anaplan, PlanIQ, or similar)
• Lead regular OPEX forecast updates for strategic planning, monthly business reviews, and ad-hoc business cases
• Oversee variance analysis, identify key drivers of OPEX performance, and proactively recommend mitigation or optimization strategies
• Work closely with Business Controllers & Business stakeholders, framing OPEX-related opportunities, risks and trade offs
• Drive enterprise-wide projects focused on OPEX forecasting transformation, process automation, and the integration of new technologies
• Work closely with Systems, Digital Reporting, and Business Process Owner teams to automate and streamline OPEX data flows and reporting, ensuring transparency and self-serve capabilities for stakeholders
• Ensure OPEX forecasting processes comply with internal control, audit, and Booking Holdings regulatory requirements
• Maintain comprehensive documentation, knowledge sharing, and a strong governance framework for all forecasting methodologies
• Benchmark and incorporate leading predictive forecasting practices, tools, and techniques from external sources
• Upskill business partners on OPEX forecast automation and self-serve analytics
• Measure and communicate the impact of forecasting improvements on business performance