Senior Site Reliability Engineer, Relay
+ Equity
Online business banking and money management
Be an early applicant
Online business banking and money management
201-500 employees
Be an early applicant
+ Equity
201-500 employees
Company mission
To help small businesses have greater financial clarity to build health, lasting businesses.
Role
Who you are
- Your love of making high-impact decisions daily and desire to help shape the future of Relay is going to be crucial
- You have experience as a site reliability engineer working with these technologies: AWS, Kubernetes, Datadog, GitHub, and GitHub Actions
- You have experience owning observability initiatives (logging pipelines, Software Catalog, monitoring strategies, and incident management tooling)
- You have various levels of experience with Terraform, Terragrunt, Node.js, Typescript
- You have hands-on experience managing and optimizing databases such as Aurora RDS, PostgreSQL, DynamoDB, and ElastiCache
- You have a strong security and operations mindset. We are looking for someone to help us continue building security into every aspect of our work - and is ready to be on-call for production issues
- You are a team player. Our team is lean, high-impact, and deeply collaborative - we want someone who is always willing to pitch in and isn’t afraid to ask for help
- You are curious. You keep yourself on the bleeding edge of infrastructure best practices
- Experience driving large reliability initiatives across your company
Desirable
- Show us your home lab
- Show us your Github profile!
- Fintech/regulatory experience; Experience working in compliant environments such as SOC2 or PCI
- You’ve joined a company at its early stages and have seen it through scale
- You have experience working in a fintech startup
What the job involves
- We’re looking for an incredible Senior Site Reliability Engineer to join our SRE team
- We aim to make reliability, security, and speed reinforce one another so that the platform becomes the engine of Relay’s growth
- Join the team building and owning our production infrastructure and CICD pipelines (AWS, Kubernetes, PostgreSQL databases, Terraform, Terragrunt, Github Actions)
- Review infrastructure change requests, and triage & fix high-risk security and privacy issues in infrastructure components
- Build monitoring systems to dynamically assess the infrastructure health
- Improve our data repositories (DB, data warehouse, datalake) posture: engine upgrades, zero-downtime migrations, privacy taggings
- Partner with product teams to balance feature delivery with reliability constraints
- Establish and maintain error budgets for core services
- Provide guidance and mentoring for the rest of the team and help evolve Relay into a world-class security-oriented organization
- Write runbooks and coordinate gamedays
- Shape and mature Relay’s service ownership model by working closely with engineering teams to clarify operational responsibilities
- Collaborate in leading incident response by driving fast mitigation, clear communication, and structured decision-making
Application process
- Stage 1: A 45-minute Google Meet video call with a member of our Talent team
- Stage 2: A 45-minute Google Meet video call with the Hiring Manager
- Stage 3: A 45-minute Google Meet video call with a member of our leadership team
- Stage 4: A take-home case study followed by a 60-minute in-person presentation to members of our SRE team
Our take
Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.
This is what Relay aims to fix. It's no-fee, online banking and money management platform looks to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. And its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.
Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
58% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$32.2m
SERIES B
May 2021
$15m
SERIES A
Total funding: $51.7m
Company benefits
- Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
- Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
- Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
- Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
- Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
- Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
- Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
- Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
- Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
- Award-winning workplace: As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.
Company HQ
St. Lawrence, Toronto, ON
Leadership
Yoseph West
(Co-Founder & CEO)Yoseph has a range of experience including serving as the CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.
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