Manager of Technical Account Management, Salt Security
API threat security
Open for applications
API threat security
101-200 employees
Open for applications
101-200 employees
Company mission
To protect every API in the world.
Role
Who you are
- Proven track record of managing expectations and performance for achieving critical business goals
- Bias for execution and proactive communication
- Takes action and moves with a sense of urgency
- Demonstrated experience working with CISOs, Security Operations, and AppSec leaders
- Strong knowledge of API Security, security operations, or application security frameworks
- Proficiency in customer engagement platforms such as Gainsight and Salesforce
- Exceptional communication, presentation, and interpersonal skills
- Strong analytical and problem-solving skills
What the job involves
- We are seeking a strategic and dynamic leader to oversee our Technical Account Management teams
- This role will report directly to the VP of Customer Success and will be responsible for developing and executing strategies to educate and enable our customers to achieve maximum value through use case operationalization
- The successful candidate will build relationships with Security Operations and Application Security leaders up to and including CISOs, ensuring that our customer outcomes are achieved
- The ideal candidate will partner closely with the Director of Solution Architecture to create a seamless customer experience post-onboarding through adoption, upsell and renewal leading the Technical Account Managers to achieve Use Case Adoption across our customer base
- Lead and manage the Technical Account Management team to deliver, identify, document, enable, and confirm use cases for Salt customers
- Develop and implement customer engagement strategies that drive adoption, operationalization of use cases, and value realization
- Build and maintain strong relationships with Security Operations, AppSec leaders, and CISOs to drive executive alignment and value confirmation
- Collaborate cross-functionally with Sales, Solution Architecture, Engineering, and Product teams to enhance the customer experience
- Drive adoption of new features and product enhancements
- Establish and review unique use cases to share amongst Sales
- Continuously improve processes to optimize the customer adoption journey
Our take
In today’s digital economy, APIs are the direct gateway to companies' most important data and assets. Almost all businesses are subject to API-related security issues, and they need to mitigate the risk of rising attacks. Salt Security has developed an API threat protection solution using machine learning and artificial intelligence.
CEO Roey Eliyahu is the pioneer behind the company's market-only patented security solution, which differentiates it from other security service offerings. Eliyahu's achievements and dedication to API security prompted his inclusion in the 2021 Forbes 30 Under 30 Enterprise Technology listing.
API abuses have gone from an uncommon to one of the predominant attack vectors for cybercriminals looking to breach a company's security. The sophistication of these attacks has increased in step with their prevalence. Salt Security will need to continually innovate to stop API attackers from succeeding. Its recent launch of Pepper, an AI-powered knowledge-based assistant for API security is an example of how the company will facilitate wider access to its services.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2022
$140m
SERIES D
May 2021
$70m
SERIES C
Total funding: $270.2m
Company HQ
Palo Alto, CA
Leadership
Roey Eliyahu
(Co-Founder & CEO)Roey worked in the Israeli Defense Force for over 3 years in Cyber Security, before working at Cigol Digital Systems for a year. They left this role as CTO of Eshkol College - which they founded - in December 2015 to co-found Salt Security the following January.
Michael Nicosia
(Co-Founder & COO)Before co-founding Salt, they served as the COO of Adallom. Prior to that, they were the Vice President of Sales at AppSense and Liquid Enquiries and also a Senior Director at Citrix Systems.
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