Senior Product Designer, Wheel
Virtual care platform
Open for applications
Virtual care platform
201-500 employees
Open for applications
201-500 employees
Company mission
To put great care within everyone's reach.
Role
Who you are
- No less than 5 years of experience, but ideally at least 7-8 years of UX and product design is a must
- Degree not required, but subsequent work experience in place of degree is required
- Healthcare experience preferred, but start-up experience required
- Ability to work in a small fast paced team environment a must and ability to work autonomously required
- Experience working with product managers and engineers required
- Having shipped a product you helped design required
- Prior experience using Figma required
- Communication, articulation. Strong communication skills (both verbal and written) in order to effectively work with teammates, partners, stakeholders
- Ability to articulate the thinking and decision making process that underpins their design work
- Adaptability, flexibility, resilience. The ability to adapt to change as it happens and flexibility in process or project approach
- Willingness to experiment or try new things and resilience in the face of adversity
- Collaboration. Works well with peers, partners, and stakeholders
- Makes the effort to bring others together and facilitate conversations and working sessions. Improves work by involving others across the organization
- Curiosity, continuous learning. Active pursuit of opportunities to expand skills and knowledge related to their role (e.g. processes, methods, tools, technology, business)
- Ownership, initiative. Is willing and eager to raise their hand and lead efforts and activities that may fall outside their typical scope of work. Looks for areas in the organization (process, tools, artifacts, etc.) that can be improved and jumps in to help
- Bias towards action. Not afraid to begin working before all the details are nailed down
- Can and does make progress even with ambiguous requirements or project definition
- When in doubt, they start the process of learning by doing (i.e. does not suffer from “paralysis by analysis”)
- Autonomy. When necessary, can work independently from others on project efforts
- Autonomy. When necessary, can work independently from others on project efforts. Able to toggle between working individually and with teammates
- Empathy, emotional intelligence. Empathy for the users of our products and emotional intelligence in interactions with the people they work with at Wheel
- Openness to feedback. Ability to receive feedback about their work from peers and other stakeholders across Wheel
- Ability to accept and acknowledge the validity of feedback and actively work to incorporate it
- Accountability, Trust. Timely delivery of high-quality work that honors commitments that have been made
- Willing to acknowledge and own mistakes when they occasionally happen. Can be counted on to consistently do the right thing for users, teammates and the business
What the job involves
- The Senior Product Designer will be responsible for working closely with product managers, engineers, and other designers on the team to refine requirements and design against those requirements
- You will use your broad set of skills to deliver great, user centered experiences
- Define problems and provide analysis
- Conduct research and provide outcomes based on research
- Work with the R&D team on Ideation, concepting, and brainstorming for solutions
- Provide interaction design and prototyping as needed
- Provide visual design expertise
- Help build out usage of modern tools, and design systems for current and future use
- Work effectively with product and engineering partners to achieve product shipping deadlines
- Design within (and of) large, complex systems
- Create design solutions that drive business outcomes through to the finish
Our take
In an age where digitization is transforming the way we interact with healthcare providers, Wheel brings together tech infrastructure and clinicians to power virtual care and telehealth. The company is focused on improving patient access to care and simultaneously addressing an urgent need for clinician empowerment.
The company has created a telemedicine platform that allows companies to provide services to patients under their own brand, with Wheel handling all the back-end technology and providing an easy-to-use interface for healthcare providers to treat people.
With Wheel, not only can prospective patients be connected to the best healthcare provider for their specific needs, but the improvements to efficiency for practitioners contribute to tackling the epidemic of clinician burnout. Past funding has allowed the company to broaden its services and improve its integrations, as it pursues the ultimate goal of better health outcomes for all.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES C
May 2021
$50m
SERIES B
Total funding: $217.6m
Company benefits
- Medical, vision, and dental insurance
- Flexible PTO policy
- $5250 personal growth stipend
- $500 home office stipend
- Flexible WFH policy
- Paid parental leave
Company values
- Empathy, everyday: We practice problem-solving with the other in mind — from clinicians to clients to colleagues. We ask thoughtful questions. We make time to talk. We truly listen to one another. That’s the Wheel way
- Be trusted: We are most successful when we are trusted by those around us. We’re accountable to one another. We show up. We communicate with transparency. And above all, we operate with integrity. Wheelies cultivate the trust we need to succeed
- Grit to grow: Through a culture of learning and self-improvement, we create new possibilities. We embrace challenges. We practice tenacity. We stay curious. We inspire each other. The power of a growth mindset enables us to accomplish amazing things
- Further together: The integrity of a wheel is only as strong as the spokes that support it — that’s why we work as a unified team. We value collaboration. We build authentic relationships. We celebrate our wins. By supporting each other, Wheel is moving mountains in healthcare
- High velocity: To consistently deliver value to all stakeholders, we focus on speed to results. We have the power to move mountains when we roll each small stone with speed and agility. Ship your work early, welcome feedback, and iterate. A bias toward action is the Wheel path to success
Company HQ
Civic District, Austin, TX
Articles
Leadership
Michelle Davey
(Co-Founder & CEO)They started their career as an Associate at Medtronic, before roles at International Biomedical and Google. They served as Manager of Favor Delivery and Head of Global Talent at Medici prior to founding RecruitHere in 2016 and Wheel in December of the following year.
Griffin Mulcahey
(Co-Founder)Having spent a year at the Department of Health and Human Services, they worked as an Epstein Becker & Green Associate for over 3 years. They left their role as VP of Strategy at Medici in December 2016 to co-found Wheel in December 2017.
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