Senior Product Manager, Monzo
Customer Acquisition (Paid and Organic Channels)
£90-125k
Digital-only bank platform and marketplace
Job no longer available
Digital-only bank platform and marketplace
1001+ employees
Job no longer available
£90-125k
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You’re comfortable spanning the worlds of design, data, user research, marketing/growth and engineering
- You love the world of ad tech and CRM and get excited about the landscape
- You’ve shipped world-class products at a fast growing company
- You’re passionate about building value for customers and not just achieving business results
- You’re data driven, passionate about metrics, and intellectually honest about how your work is performing -- and driven to continuously improve it
- You have previously worked for an app first or app centric organisation in the past
- You’re comfortable working in a deeply collaborative, highly technical team
- You’re passionate about learning every day and sharing your knowledge and experience
- What we’re doing here at Monzo excites you!
What the job involves
- Create and execute on customer acquisition strategies to expand our customer base. Unlock the power of growth marketing through ad-tech and innovate on our organic channels including seo, web, referrals and new viral loops
- Set clear goals and track progress against targets
- Collaborate with growth marketing, engineering, design, data and user research to identify and validate new growth opportunities
- Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time
- Create delightful experiences that solve user needs and pain points. You are a champion for our customers
- Use a data-driven approach to analyse and optimise the growth system
- Lead planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners to ensure projects are delivered on time and as planned
- Collaborate with growth marketing to identify and evaluate emerging martech tools and solutions to enhance the performance and efficiency of paid channels. Use your knowledge of the broader advertising ecosystem to future proof our tech stack, ensuring we are one step ahead of the changing landscape
- Explore new channels and loops that accelerate organic growth
- Manage and maintain our 3rd party tooling partnerships
Application process
- Recruiter Call (30 mins) - Once you apply, one of our Recruiters will reach out to you for an introductory conversation
- Initial Chat (45 mins) - This will be an introductory conversation with our Director of Growth Marketing. This will be an informal chat to get to know you more, explain the role and delve deeper into your Martech/Adtech experience
- Product Loop (2 hours) - This stage consists of 2 separate interviews that usually happen across 1-2 days. This will be made up of 1 X Project Walkthrough and a Leadership Interview. If you get through to this stage, your Recruiter will have a 20-minute chat with you beforehand to help you get ready and prepare for this stage
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million active users. The company faces competition from more traditional banks, such as Goldman Sachs and JP Morgan, which have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$448.8m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
TS Anil
(CEO)Also a Board Member at Accion. Previously Board Member at UK Finance, Global Head of Payments, Products & Platforms at Visa and was the Global Head of Retail Products at Standard Chartered Bank.
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