Manager of Solutions Architecture, Grammarly
Implementation
$191-290k
OTE
Salary applicable for US based candidates, dependent on location. OTE for candidates based in Canada: $202,000 – $279,000 CAD. The commission portion for this role will be 20% of the On-Target Earning
More information about location
AI-powered writing assistant
Be an early applicant
AI-powered writing assistant
1001+ employees
Be an early applicant
$191-290k
OTE
Salary applicable for US based candidates, dependent on location. OTE for candidates based in Canada: $202,000 – $279,000 CAD. The commission portion for this role will be 20% of the On-Target Earning
More information about location
1001+ employees
Company mission
Grammarly's mission is to improve lives by improving communication.
Role
Who you are
- If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you
- 4+ years of direct team leadership experience
- 6+ years of experience as a Solutions Architect, or similar post-sales technical role
- Have experience working with Digital Native focused customers (Vertical Enterprise SaaS, Horizontal Enterprise SaaS, Consumer Technology Companies, PaaS, etc.)
- Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
- Have excellent communication, collaboration, and coaching abilities
- Proven success managing technical teams in enterprise SaaS environments, with a strong understanding of onboarding, implementation, and ongoing technical engagement
- Experience working with low-code/no-code platforms, APIs, workflow automation, and data-driven solution development
- Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences
- A strategic thinker with a track record of driving operational excellence and customer success in complex enterprise environments
- Skilled in stakeholder management and relationship building across all levels of customer organizations
- Strong problem-solving skills and a bias for action, with a commitment to continuous learning and process improvement
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments
- Embodies our EAGER values—Ethical, Adaptable, Gritty, Empathetic, and Remarkable
- Inspired by our MOVE principles—Move fast and learn faster; Obsess about creating customer value; Value impact over activity; Embrace healthy disagreement rooted in trust
What the job involves
- Grammarly’s go-to-market teams are shaping the future of workplace communication
- As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools
- We strive to ensure that every organization can communicate effectively and efficiently
- As the Manager of Solutions Architecture, you will drive the adoption of frontier AI by enabling the deployment of Grammarly’s products (Grammarly, Coda, and Superhuman) across Enterprise Tech companies and digital-first organizations
- You'll leverage your technical skills and consultative experiences to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and consistency
- In this leadership role, you will oversee a team that combines technical acumen with a customer-first mindset to ensure successful onboarding, implementation, and ongoing optimization of Grammarly’s platforms
- The Solution Architecture team is pivotal in translating complex business needs into scalable solutions while providing proactive guidance and white-glove service to our enterprise clients
- The Solutions Architect is a unique role at Grammarly that combines elements of onboarding new customers, process optimization, solution design, and technical implementation and troubleshooting skills
- In this role, you’ll be responsible for developing team capabilities, setting delivery standards, and collaborating across departments to enhance customer experience, drive adoption, and maximize the value customers get from Grammarly’s product suite
- Lead, coach, and mentor a team of Solutions Architects, ensuring high-quality customer engagements and professional development. Set goals and reviews for your team, promoting growth and output
- Set the vision, strategic direction, and execution plays for Solutions Architecture, developing scalable processes, best practices, and internal tooling to enhance delivery
- Serve as an escalation point for complex technical challenges, partnering with customers and internal stakeholders to ensure swift resolution
- Drive customer value by ensuring your team consistently delivers best practices, insights, and strategic guidance that align with Grammarly’s capabilities with customer goals
- Mentor team and guide them on how to consult customers on their overall AI adoption strategies, focusing on post-sales technical excellence, including use case scoping, technical champion building, and project execution
- Collaborate cross-functionally with Sales, Customer Success, Care, Product, and Engineering to ensure a seamless customer journey and to relay customer feedback
- Hire, onboard, and develop top talent, fostering a high-performance, collaborative, and inclusive team culture
- Continuously refine and improve internal frameworks and knowledge sharing to ensure consistency, scalability, and excellence in service delivery
- Track and report on key metrics related to customer adoption, satisfaction, technical issue resolution, and team performance
Our take
From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.
Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks to include things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.
The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its positions against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$200m
LATE VC
Oct 2019
$90m
LATE VC
Total funding: $400m
Company benefits
- Support for professional development with training, coaching, and regular feedback
- Global, local, and team-specific events and programs
- Catered lunches
- Gym and recreation stipends
- Admission discounts
- Work from home opportunities
- Medical, dental, vision, financial, and other benefits, as well as equity
- Support to set up a home office
- Ample and defined time off
- 401(k) matching
Company HQ
Financial District, San Francisco, CA
Leadership
Alex Shevchenko
(Board Member)Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.
Max Lytvyn
(Head of Revenue & Board Member)Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.
Share this job
View 32 more jobs at Grammarly