Demand Enablement Program Manager, Flexport
$84-105k
+ Bonus and Equity
Global logistics platform
Job no longer available
Global logistics platform
1001+ employees
Job no longer available
$84-105k
+ Bonus and Equity
1001+ employees
Company mission
Flexport's mission is to making global trade easier for everyone.
Role
Who you are
- 5-7 years of demonstrated enablement experience leading complex, global programs and processes with increasing influence and responsibility
- Strong time management skills with a sense of urgency - proven ability to organize, prioritize, and manage multiple projects
- A knack for collaboration and relationship building, with global stakeholders at all levels
- Exceptional written and verbal communication skills with strong executive presence; you are skilled in packaging and presenting complex analysis and recommendations clearly
- A consultative and data-driven analytical approach to solving complex problems
- Strong spreadsheet, slide and narrative building skills
- Certifications in program, project and supply chain management tools is a plus
- A passion for change management and organization
- The ability to think critically and strategically
- A deep knowledge of Flexport’s core business is a plus
- Willingness to roll up sleeves to get things done
- A team player who plays the long game
What the job involves
- Lead key company-wide training, projects and initiatives from planning to delivery
- Gather, track, and organize requirements from multiple, cross-functional teams
- Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes
- Conduct post-mortem after a change has been delivered to identify lessons learned and opportunities for improvement
- Facilitate live and virtual trainings and workshops to up-skill AEs to drive knowledge of Flexport products and services and increase productivity
- Develop digital courses, knowledge-base collateral, and onboarding checklists with subject matter experts
- Guide & program manage external vendor selection and training delivery needed to enable and engage internal client-facing teams
- Own one or many training programs for sales, account management, service and/or operations scopes
- Support a data-driven development strategy focused on standardized metrics and evaluation processes across all development programs and tools
Our take
Flexport is the first international freight forwarder and customs brokerage built around an online dashboard. They were the first large disrupter in an industry that historically hasn't seen much technological innovation. Its services include technological-driven insights and flexible communication for shipping, including its own Slack-style SaaS service.
The company has grown dramatically since its inception and has worked with thousands of clients in over 100 countries. After receiving a significant amount of funding, Flexport operated with a focus on further developing the logistics ecosystem by expanding into new geographies, as well as partnering with other companies in the space.
Due to macroeconomic conditions, Flexport has experienced a recent decline in interest in its shipping services, which has forced it to make cuts to its workforce across this sector of the business. The company has since begun a pivot towards offering more supply-chain services, which smartly brings them into a market that is on the rise despite economic disruption.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jan 2024
$260m
CONVERTIBLE
Feb 2022
$935m
SERIES E
Total funding: $2.5bn
Company benefits
- Flexibility in working from home / working from the office.
- If you work from the office, you can enjoy a delicious breakfast and a fresh lunch every day. If you’re still hungry/thirsty, we have a great choice of free snacks and beverages.
- Free access to coaching & learning tools for all employees (Linkedin Learning courses, Bravely).
- Quarterly team outings and events (go-karting, cocktail workshops,..)
Company HQ
Tenderloin, San Francisco, CA
Leadership
Ryan Peterson
(Founder)Previously CEO of the company. Co-founded ImportGenius.com, a leading provider of business intelligence for the global trade industry.
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