Director of Go To Market Operations, CloudFactory
Offers performance-based incentives
Workforce solutions for artificial intelligence
Be an early applicant
Workforce solutions for artificial intelligence
1001+ employees
Be an early applicant
Offers performance-based incentives
1001+ employees
Company mission
To connect one million people in the developing world to digital-age work, while raising them up as leaders to address poverty in their own communities.
Role
Who you are
- Proven experience in Revenue Operations, Sales Operations, or a similar role, ideally within a high-growth technology or AI company
- Strong analytical skills and a data-driven approach to decision-making
- Familiarity with CRM, LMS, sales enablement, and other revenue-optimizing technologies
- Demonstrated ability to lead cross-functional teams and foster collaboration across departments
- Excellent communication and presentation skills, with experience in public speaking or industry thought leadership
- Strategic mindset with a hands-on approach to execution and optimization
- Willingness to role up their sleeves and get the job done
What the job involves
- The Revenue Operations Leader will oversee the entire revenue generation process, acting as a critical bridge across departments, ensuring alignment, efficiency, and data-driven decision-making
- This individual will define and implement strategies, leverage advanced technology, and cultivate cross-functional collaboration to streamline and amplify revenue operations
- Reporting to CRO, this role is ideal for a strategic thinker with a passion for data-driven growth and a track record of operational excellence
- Establish clear business objectives, strategies, and key performance indicators (KPIs) to achieve revenue targets
- Regularly evaluate and adjust goals to adapt to market trends and business priorities
- Contribute to the design and lead in the operation of the sales compensation programs. Administer the quota attainment tracking to calculate commissions and variable compensation for the GTM teams
- Collaborate closely with Sales, Marketing, Customer Success, Finance, Product Management, and Technology teams to ensure all functions are aligned and working toward shared revenue goals
- Act as a facilitator of communication, fostering a unified approach to the customer journey and revenue targets
- Analyze data across the customer lifecycle, identifying trends, opportunities, and areas for improvement
- Streamline and optimize processes to enhance efficiency and effectiveness in revenue generation
- Lead forecasting efforts, manage multiple revenue streams, and ensure compliance with all regulatory and contractual obligations
- Work with Finance to project and monitor revenue, ensuring that expectations align with business objectives
- Provide operational support for the GTM technology stack (e.g., Salesforce, Hubspot, Demandbase) for inbound/outbound marketing, web services, and sales pipelines in support of revenue operations
- Ensure that tools and technologies are effectively integrated and utilized by relevant teams
- Develop and maintain reports, dashboards, and analytics to provide real-time visibility into revenue, performance metrics, and trends
- Present data-driven insights to senior leadership, recommending adjustments to improve revenue outcomes
- Partner with Finance and senior leadership to align revenue projections and strategies with overall business objectives
- Support long-term planning and budgeting efforts by contributing revenue projections and insights
- Support Senior Leadership in Board presentations and industry briefs
- Be visible in the company as a thought leader in revenue operations and sales, sharing insights through internal presentations and town halls
- Stay informed on industry trends and best practices to continuously enhance our revenue strategy and processes
Our take
AI and machine learning continue to advance, yet many AI disruptors lack the ability to process and label the voluminous amount of data required to feed complex AI and machine learning algorithms. CloudFactory’s WorkStreams combine people and technology to deliver high-quality data to meet the needs of businesses of all sizes.
CloudFactory sets itself apart through creating economic & leadership opportunities for talented people in developing nations. Delivery centres in Nepal and Kenya have become anchors within its communities which drive economic and social impact. CloudFactory processes millions of tasks a day for companies including Microsoft, GoSpotCheck, Hummingbird Technologies, Ibotta, and Luminar.
The company is poised for tremendous growth across many industry verticals where AI technology continues to grow rapidly. Moving forward, Cloudfactory is focusing on scaling operations whilst continuing to deliver high-quality data work for its global customers. In order to do so, it is planning to invest in workforce development, global market awareness and technology advancement. In regards to the latter, CloudFactory launched Accelerated Annotation in 2023, an AI-powered annotation tool that maximises efficiency, exemplifying its continued forward movement in product development.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
40% female employees
6% employee growth in 12 months
Company
Employee endorsements
Meaningful work
"The work that we do at CloudFactory is meaningful and mission driven to provide opportunities where they're not available but there's talent."
Funding (last 2 of 5 rounds)
Nov 2019
$65m
EARLY VC
May 2017
$7.3m
SERIES B
Total funding: $78m
Company benefits
- Market competitive salary
- Earn, Learn and Serve
- Health and medical Insurance
- Meaningful work
- Flexible and remote working
- Variable compensation
- Growth opportunities and personal development
- Great company culture
- Wellness programs and initiatives
Company values
- We speak truth and life
- We respect data
- We work to love and serve
- We grow like bamboo
- We do more with less
- We practice humble courage
- We make the complex simple
- We are one body with many parts
- We build relationships
- We think big, start small, scale fast
Company HQ
City Center, Durham, NC
Articles
Leadership
Mark Sears
(Executive Chairman)Founded CloudFactory in 2010 in Nepal after having started their career as a software developer for Sun Microsystems and later growing and leading tech startups in Canada and the United States.
Diversity, Equity & Inclusion at CloudFactory
Jennie Mead (Vice President of Global Talent)
- CloudFactory provides equal employment opportunities to all team members and applicants for employment without regard to race, colour, ancestry, national origin, gender, sexual orientation, marital status, religion, caste, age, disability, or service in the military (unless said service prohibits the productivity of the team member). Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.
- CloudFactory expressly prohibits any form of unlawful team member harassment or discrimination based on any of the characteristics mentioned above. Improper reference with the ability of other team members to perform their expected job duties is absolutely not tolerated.
- To ensure equal employment opportunities to qualified individuals with a disability. CloudFactory will make reasonable accommodations for the known disability of an otherwise qualified individual unless undue hardship on the operation of the business would result.
- CloudFactory is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at CloudFactory and is an important principle of sound business management.
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