Principal/Architect, Salesforce
Availability Engineering & Site Reliability Engineering
$223-372.9k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$223-372.9k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 15+ years of software development and engineering experience, 5+ years in a technical leadership role
- Hands-on experience designing, building and operating large scale distributed systems, identifying shortcomings and optimization opportunities, and making data driven cost performance tradeoffs to influence design decisions
- Demonstrated experience of leading initiatives spanning multiple teams and leveraging deep domain expertise to influence tech roadmap planning and execution
- Demonstrated ability to effectively collaborate across multiple teams and stakeholders to drive business outcomes
- Experience, mentoring, and investing in the development of engineers and peers
- Ability to reverse engineer solutions via independent code and architecture review, envision, define and then contribute to delivery of availability improvement refactoring projects
- Mastery of one or more object oriented delivery with languages such as Java, Golang, APEX, Python
- Deep experience working with core web technologies: HTTP, JSON, REST, XML
- Proficiency with databases including Oracle or other relational and/or NoSQL solutions
- Experience owning and operating multiple instances of a critical service
- Running critical infrastructure services; monitoring, alerting, logging, tracing and reporting
- Subject matter expertise on Service ownership best practices, SLO/I/A definition, driving proactive operational awareness and experience with Incident / Problem management
- Thorough knowledge of Agile development methodology with experience in both Test / Behavioral Driven Development practices
Desirable
- Experience in fault modeling and tolerance, chaos engineering, performance and load testing
- Java, Golang, Python, C++, C
- Experience in: Kubernetes, Istio, Public Cloud (AWS or other)
What the job involves
- Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems
- SRE ensures that Salesforce services have reliability, capacity, performance and the availability to deliver our customer's needs and a rate of improvement that our customers expect
- You will embed with product owning teams, define the availability roadmap and deliver directly against it
- Most importantly, you will mature the SRE practice, mentoring and actively developing the engineers around you. Your success is measured by scaling the impact and delivery of your community
- Spearhead and enable the culture of Service Ownership to flourish and thrive. Define healthy service ownership practices and work with embedded teams to develop the knowledge and ownership practice
- Engage in and improve the whole lifecycle of services—from inception and design, through to deployment, operation and refinement
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews
- Develop full paved path observability platform integrations and necessary automations to maintain service, system and product health
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for and delivering changes that improve reliability and velocity
- Practice sustainable incident response and blameless post mortems. Uphold the quality and high standards of post mortems as part of the Architect community at Salesforce
- Develop and grow the engineering talent around you
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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