Operations Internship, Upway
France, 6 Months, Start in July
€1,200 - €1,800 / month
Reconditioned e-bike marketplace
Open for applications
Reconditioned e-bike marketplace
101-200 employees
Open for applications
€1,200 - €1,800 / month
101-200 employees
Company mission
To accelerate e-bike adoption and reduce waste.
Role
Who you are
- Strong academic background: engineering, business
- Comfort with working in a fast-paced and changing environment: background in strategy consulting or finance is a plus
- Attention to details and obsession for operational excellence: previous operational experience in an industrial environment is a plus
- Great problem solving skills: able to analyse data, establish root causes and take actions
- Strong communication skills: able to manage a team on the floor, clearly frame problems and draft solutions
- Fluency in French and proficiency in English
What the job involves
- Upway is hiring an Operations Intern among its Operations team
- The Operations team’s role is to build and improve our processes in order to offer a seamless customer experience
- This includes collecting bikes from sellers, inspecting and repairing them in our workshops, shipping them to consumers and managing after-sales support
- The Operations Intern will be responsible for managing some of the day to day operations, as well as for working on parts of the operational flow, building processes to optimize operations, analyzing data to understand and bridge gaps, while working closely with the rest of the company to provide best in class experiences to customers
- Manage technicians on the floor to ensure speed of execution, quality of outputs and safety of everyone
- Analyze, improve and take ownership of key parts of our operational flow, so that our operations get better every day
- Design and implement processes to optimize customer experience and financial efficiency
- Work closely with the rest of the company to support fast growth and expansion
Application process
- Applied
- Review
- Introduction Call
- During the Introduction call / meeting, you will have a chance of getting introduced to the Hiring manager for the position. The goal of this call / meeting is for us to get to know more about you, your background and your interest on Upway. It will be also a great opportunity for you to learn more about our company and the position
- Co-founder Call
- During this call, you will have the opportunity of spending time with one of our Co-founder and ask all the questions you want on the company, on how we work, and where we are going
- We deeply care about candidate experience and this call is not an interview, so feel free to ask anything and we will make sure to share the most comprehensive view of Upway!
- Interview Stage
- At Upway, we care deeply about talent density and the caliber of the persons we bring onboard. We are convinced that building strong teams is the absolute priority and we want to make sure every candidate goes through a thorough interview process
- During the Interview Stage, you will be interviewed by the Hiring Manager and one of Co-founder for your position and these interviews will be focused with testing your hard & soft skills relative to the role, on top of the fit with the team and our culture
- Good luck !
- Offer Stage
- We are delighted to make you an offer for a role at Upway. Your Hiring Manager will be in touch to share more details on the proposed compensation
- Hired
Our take
Upway is a second-hand marketplace for electric bicycles, offering a more affordable alternative to new models. The company purchases e-bikes from both private sellers and e-bike companies, refurbishing them and reselling at a discount, a model that appeals to those looking for quality e-bikes at a lower cost.
The electric bike market in Europe is booming and expected to double in value over the next decade. Upway capitalises on this growth by addressing consumer concerns about the quality of second-hand bikes. Through its refurbishment process, it ensures customers can confidently purchase pre-owned bikes, reducing both costs and environmental impact.
In addition to its expansion into key European markets, Upway has recently formed a strategic partnership with Rad Power Bikes. Through this collaboration, customers of Rad's US retail locations can trade in their old e-bikes for discounts on new models, supporting a circular economy. An exciting partnership that strengthens Upway's position as a leader in sustainable mobility and makes e-bikes more accessible.
Steph
Company Specialist at Welcome to the Jungle
Insights
107% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2023
$30m
SERIES B
Jun 2022
$25m
SERIES A
Total funding: $61m
Company HQ
Gennevilliers, France
Leadership
Toussaint Wattinne
(Co-Founder & CEO)Before co-founding Upway, spent eight years at Uber in a variety of roles, including Director and Regional General Manager.
Stéphane Ficaja
(Co-Founder)Engineer with experience at AirFrance and FinTech company Misys. Like co-founder Toussaint Wattinne, worked at Uber for eight years in a number of Directorial and Regional Management roles.
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