Staff Software Engineer, ServiceNow
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 8+ years of professional experience in software development with a primary focus on frontend engineering
- Expertise in modern frontend technologies, including React, Angular, or Vue.js
- Strong understanding of JavaScript/TypeScript, CSS-in-JS libraries, state management (e.g., Redux, MobX), and component-driven architecture
- Experience with building responsive, accessible, and performance-optimized web applications
- Familiarity with frontend modern testing frameworks
- Knowledge of backend technologies, mostly Java, and willingness to contribute to backend work when needed
- Solid understanding of RESTful APIs, microservices, and basic database concepts (SQL/NoSQL)
- Strong problem-solving skills with a keen eye for design and user experience
Desirable
- Practical experience in designing and building AI-powered solutions, such as implementing machine learning models, integrating AI APIs (e.g., OpenAI, Google AI, or AWS AI services), or creating intelligent features for web applications
- Familiarity with AI/ML concepts like natural language processing (NLP), computer vision, or recommendation systems
- Experience with design systems or building reusable component libraries
- Hands-on experience with containerization and deployment using Docker and Kubernetes
What the job involves
- Lead the development of high-quality, scalable, and reusable frontend code, ensuring best practices in architecture, performance, and accessibility
- Collaborate closely with designers, product managers, and backend engineers to deliver intuitive and user-friendly interfaces that enhance the overall product experience
- Contribute to the frontend architecture and design systems, championing modern web technologies and best practices
- Be the go-to expert for frontend engineering within the team, mentoring colleagues and advocating for high standards in UI/UX development
- Support backend development when required, working with Java to build scalable APIs and services
- Take ownership of features from ideation through implementation, testing, and delivery
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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