Director of Compliance and Risk, Shieldpay
MLRO
More information about location
1 day a week in office (Blackfriars, London)
Digital payment solutions
Job no longer available
Digital payment solutions
21-100 employees
Job no longer available
More information about location
1 day a week in office (Blackfriars, London)
21-100 employees
Company mission
To become the trusted payment rails for the professional services sector, and a company that people love to work for.
Role
Who you are
- Recent experience as a MLRO within the UK FCA regulated sector
- Proven senior leadership in either Payments, Banking, or Fintech, with specific experience in scaling early-stage B2B2C organisations
- Comprehensive knowledge of FCA, GDPR, AML, and KYC regulations, and their impact on information security and wider business operations
- A commercially astute leader who can influence stakeholders at all levels, balancing a hunger for growth with a disciplined approach to risk
- You thrive in ambiguity and fast-paced scaling environments. You recognise that early-stage processes are iterative and possess the commercial maturity to calibrate regulatory guardrails against aggressive business growth
- You prioritise functional, scalable solutions over theoretical perfection, ensuring compliance supports rather than hinders organizational momentum
- You interpret market forces and economic shifts to provide the Senior Leadership team with actionable recommendations, leveraging technology and automation to manage high-volume workloads with precision
What the job involves
- We are seeking a Director of Compliance and Risk and MLRO to serve as the ultimate guardian of our regulatory integrity and a strategic architect of our growth
- This is a high-stakes role designed for a leader who is equally comfortable filing a SAR today as they are presenting a multi-year risk strategy to the Board tomorrow
- Your mandate is to keep the business safe while it moves fast. You will lead the transition from foundational compliance to a sophisticated, enterprise-grade operation that can support the next phase of our global scale
- You are more than a gatekeeper; you are a commercial partner who understands that in a scaling Fintech, the most effective compliance frameworks act as accelerators for innovation rather than obstacles to it
- Strategic Governance: Act as the ultimate authority for the Board/ExCo, aligning strategy and appetite with commercial goals and ensuring effective oversight
- Lead high-level engagement with the FCA, SRA, and PSR, managing all regulatory filings, permissions, and institutional relationships
- Risk Strategy: Design and implement a comprehensive risk framework, driving continuous improvement through scenario analysis and predictive trend reporting
- Partner across the business to embed risk control assessments that balance technical rigor with commercial agility
- Act as a "disruptor" to streamline policies and remove operational friction without compromising regulatory integrity
- Regulatory Accountability and MLRO Oversight: Serve as MLRO, overseeing all investigations, remedial actions, and responses to potential regulatory or conduct breaches
- Evolve AML/KYC frameworks for complex B2B2C models and lead all internal/external audit engagements and banking partner reviews
- Drive firm-wide accountability through strategic training and mentorship, shifting compliance from a "blocker" to a business enabler
Salary benchmarks
Our take
In today's fast-paced digital world, we are accustomed to handling most aspects of our lives with a tap or swipe, from personal transactions to corporate dealings. However, while speed is crucial, security remains paramount, especially with the rise of digital fraud. Consumers and businesses alike demand that their financial transactions be safeguarded from potential threats.
This growing need for both speed and security is where Shieldpay steps in. The platform quickly positioned itself as a leader in securing high-value digital transactions by offering businesses and individuals an efficient, cost-effective solution for creating instant digital escrow payments, all while ensuring robust protection.
Shieldpay meets these dual demands by providing a secure payments solution that verifies the identities of all parties involved. This ensures that funds are only transferred as intended, offering peace of mind to both everyday consumers and businesses, particularly in sectors like corporate and property transactions. With substantial backing and partnership with leading companies, Shieldpay's potential for growth and expansion is massive.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2025
$1.6m
EARLY VC
Jun 2018
$6.4m
SEED
Total funding: $13.6m
Company benefits
- 28 Days Holiday: Relax and recharge with our enhanced allowance, plus UK bank holidays
- 4 You Days: Life can be tough. For these days employees can take a You Day each quarter, on short notice
- Hybrid Working: We value in-person collaboration. Our people are in the office multiple times a week
- Flexible Working: We are pleased to treat our employees like adults and judge them on the work they do not the hours they work
- Pension Contribution: Group Personal Pension Plan where employees contribute 5% and we contribute 5%
- Personal Development: We invest in our people, as well as yearly budget we offer external development
- Private Medical: With no financial excess and pre-existing coverage from an industry leader in physical and mental health
- Life Assurance: Our employees can rest assured that their loved ones will be supported should the worst happen
- Menopause Support: We’ve teamed up with Balance, who support those affected by all stages of the menopause
- Enhanced Allowances: From maternity leave to eyecare, we don’t just offer the basic – we make sure that we are able to go the extra mile
- Season Ticket Loans: It may not have had a big take-up during the pandemic but it’s there if our people need it
- Compassionate and Sick Leave
Company HQ
City of London, London, UK
Leadership
Sophie Condie
(CEO)Joined Shieldpay in 2021 as a Group Operations Director before becoming COO in 2022 and CEO in 2024. Previously an Operations Lead at Form3 Financial Cloud and A Team Leader in Cash Management at Barclays Corporate Banking.
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