Onboarding Sales Manager, Tiney
Fixed Term Contract
£35-45k
More information about location
2-3 days a week in office
Digital marketplace for childcare
Be an early applicant
Digital marketplace for childcare
21-100 employees
Be an early applicant
£35-45k
More information about location
2-3 days a week in office
21-100 employees
Company mission
Tiney's mission is to enable affordable childcare for parents, high-quality early education for children and amazing careers for childminders.
Role
Who you are
- Customer success or onboarding experience; 3+ years supporting customers in success, onboarding, or operations roles
- Team management; Experience managing or coaching a small team, including setting targets and managing performance
- Driving customer behaviour change; Comfortable influencing customer decisions around pricing, hours, or business growth
- Data led decision making; Confident using performance metrics and dashboards to guide team focus and track success
- Operational and process mindset; Able to identify and implement process improvements, introduce structure, and maintain or improve internal playbooks
Desirable
- Experience working in education, early years, training or marketplaces
- Experience using Hubspot or Intercom
What the job involves
- We’re looking for a Onboarding Sales Manager (FTC) to lead and support a team of advisors and support staff as they help prospective childminders move from training through to successful trading. This role is central to driving childminder activation, improving operational efficiency, and supporting growth, ensuring we continue delivering magic at scale
- Strategy & Execution; Design and deliver initiatives that directly support our mission and goals
- Project Management; Own projects end-to-end, tracking success and learning from what works (and what doesn’t)
- Collaboration; Work across teams to make sure your work lands with impact and heart
- Customer Focus; Stay close to our educators, ensuring we’re solving real problems
- Iteration & Learning; Test, learn, and adapt – nothing is sacred if a better way is possible
Application process
- 1. Apply with your profile
- 2. Initial Call – A short video chat with someone from our people team
- 3. Take home task – You’ll prepare something relevant to the role
- 4. Technical Interview – A deep dive into your task and experience
- 5. Team Chat – Meet your future teammates and senior stakeholders
- 6. Offer – We move fast when we know we’ve found the right person!
Salary benchmarks
Our take
Finding childcare is often a difficult and costly process and there is a declining number of childminders across the UK, with limited talent development and lack of a clear path in this area. Tiney's platform provides training, onboarding, development, and ongoing support for childminders.
For those seeking childcare the company helps to tackle three key issues of discovery, trust and affordability. Tiney is transforming the perception of early-years care to be thought of as early-years education and the training they provide reflects this change.
The company is not only enhancing access to great childcare but is also improving early years education and providing educators a pathway to build their careers in childcare. As well as this, Tiney is growing rapidly; after expanding to Manchester and Yorkshire in 2022, it has now grown to operate across the whole of England.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2025
$3.5m
EARLY VC
May 2024
$9.7m
SERIES A
Total funding: $21.4m
Company benefits
- 28 days annual leave, with an additional 'First Month Reflection Day' which aims to give you an additional day off to rest and reflect on your first month at Tiney
- Regular team events and socials (remote/in-person)
- Access to private therapy through the Self Space, training for mental health first aiders, and access to counseling
- £5,000 of childcare through a Tiney childminder for parents returning to work (approx. 4 months of free full-time childcare)
- Life insurance, sickness cover, and 3% pension contribution
- Stock Options & quarterly feedback conversations
- We'll kit your home office out with equipment up to the value of £2,000
- Remote First
Company values
- Every day we can earn trust - We believe it's important to build trust within our team and with our wonderful community.
- Rest is rocket fuel - We offer 28 days annual leave, with an additional 'First Month Reflection Day' because starting a new role is a big life change and you don't tend to want to request holiday early on. At tiney, we encourage 'defaulting to transparency' in everything we do and so this really helps people switch off and refuel.
- Play is a super power - We all get together in person every quarter to relax, socialise and reset.
- Curious minds see more - We encourage everyone to ask questions and challenge our current processes. We also have a learning and development budget that everyone has access to.
- Asking for help shows wisdom, not weakness - Mental health is the same as physical illness. We want to create an environment where people feel empowered to talk about it. We offer everyone access to therapy, training for mental health first aiders and access to counselling.
- You grow stronger after a fall - We believe in the importance of making mistakes and think that these should be viewed as learning opportunities.
Company HQ
Holborn, London, UK
Leadership
Brett Wigdortz
(CEO)Founded Teach First in 2002 and was CEO for 15 years before founding Tiney.
Edd Read
(CTO)Previously CTO and co-founder of graze.com where he worked for 9 years.
John Newbold
(CPO)Founded 383, one of the UK's top Digital Product Studios and also works as a UK Angel Investor.
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