Senior Strategy Operations Manager, ShipBob
$131.2-218.7k
+ Company's discretionary bonus plan
More information about location
Tech-enabled third-party logistics
Job no longer available
Tech-enabled third-party logistics
1001+ employees
Job no longer available
$131.2-218.7k
+ Company's discretionary bonus plan
More information about location
1001+ employees
Company mission
To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.
Role
Who you are
- MBA or equivalent experience (e.g., startup founder, management consulting, senior operations leader)
- 6–10 years of experience in business operations, strategy, program management, or general management
- Executive-level communication skills—both written and verbal—with experience presenting to C-suite leaders
- Excellent data fluency, with experience using SQL and BI tools to turn insights into action
- Demonstrated track record leading cross-functional projects in high-growth or fast-changing environments
- Comfort working in ambiguity with a bias toward action and accountability
- Logistics or eCommerce experience is a plus but not required
What the job involves
- As a Senior Strategy Operations Manager, you’ll be at the center of ShipBob’s most critical and high-impact initiatives
- You’ll lead large-scale, zero-to-one programs, shape companywide long-range and OKR planning, and jump into high-stakes, high-ambiguity projects that need a sharp mind and steady hand
- This is a highly visible role with regular exposure to ShipBob’s Senior Leadership Team and CEO
- You’ll report to the VP of Strategy Operations, a key leader in a centralized team reporting directly to the CEO
- Steer and execute large, cross-functional programs and strategic initiatives from zero to launch
- Build analysis, frameworks, business cases, and whitepapers to support senior decision-making
- Partner closely with the VP of Strategy Operations and senior leaders to shape and execute company strategy
- Operate autonomously across multiple business units—navigating ambiguity, aligning stakeholders, and delivering impact
- Act as a "special ops" resource, owning critical initiatives that are urgent, undefined, or without clear ownership
- Run strategic planning cycles—ensuring business units deliver rigorous, ROI-backed plans on time
- Transition matured initiatives to operational teams with a sound handoff plan and knowledge transfer
- Spot inefficiencies or procedural gaps in workflows and lead effective change management initiatives
- Influence across all levels—bringing people, process, and tech together to create scalable solutions
- Additional duties and responsibilities as necessary
Our take
Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.
From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.
With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$200m
SERIES E
Sep 2020
$68m
SERIES D
Total funding: $334.6m
Company benefits
- Remote-first company with a hybrid, flexible work environment
- Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
- Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
- Medical, dental, and vision insurance for employees and their dependents
- Short-term and long-term disability, and access to mental health resources
- Referral bonus program
- 401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
- Pet insurance through Nationwide
Company HQ
West Loop, Chicago, IL
Leadership
Dhruv Saxena
(Co-Founder & CEO)After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.
Divey Gulati
(Co-Founder & COO)After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.
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