Delivery Specialist, Clio

• You’re a full-stack software developer who’s as comfortable writing code as you are working directly with customers. You take pride in solving problems, building reliable systems, and helping others use technology effectively
• You’ve been around the block — you’ve delivered real-world software, supported live systems, and worked on projects at scale. You’re confident in your C#, SQL, JavaScript, HTML, and CSS skills, but you also bring empathy, curiosity, and communication skills that make you a trusted technical partner for clients and teammates alike
• Most of all, you’re motivated by seeing your work make a difference — not just in the code, but in how it helps people succeed
• 4+ years of professional software development experience
• Strong skills in C#, JavaScript, HTML5, CSS3, and SQL Server
• A solid understanding of OOP principles, clean coding, and performance optimisation
• Comfort working directly with customers to gather requirements, explain technical concepts, and provide support
• Experience delivering and supporting software in production environments
• Familiarity with Azure, DevOps, or similar cloud-based delivery models
• Excellent problem-solving and communication skills. Demonstrate a keen interest in improving your craft by using AI

Desirable

• The Customer Success Team (CST) ensures our clients get the very best from Sharedo — from initial implementation to long-term success. We partner with some of the largest law firms and enterprises, supporting them as they configure, extend, and evolve their platforms
• Our team blends deep technical expertise with a strong customer focus. Within CST, you’ll find customer success managers, implementation consultants, support specialists, and developers — all collaborating to deliver tailored, impactful solutions
• You’ll be part of a culture that values learning, collaboration, and humility. We don’t expect anyone to know everything — we expect everyone to keep learning. You’ll work alongside Microsoft MVPs, open-source contributors, SQL tuning experts, and clean-code advocates who are as passionate about craftsmanship as they are about helping clients succeed
• Build and extend client implementations using Sharedo’s low-code platform
• Develop custom UI elements and workflows using JavaScript, HTML, and CSS
• Create server-side plugins in C# to expose APIs, integrate systems, or implement custom business logic
• Investigate and resolve complex technical issues across the full stack — from the UI to database queries
• Collaborate with clients, helping them model their business processes and requirements into the platform
• Support 2nd and 3rd line technical escalations, working closely with our core engineering team to identify and resolve issues
• Coach and mentor client developers to help them become more self-sufficient
• Contribute to our technical documentation and video tutorials, expanding our knowledge base for customers
• Assist with data migrations using Sharedo’s frameworks and custom tooling
• Partner with the product team to promote client-specific innovations into the core platform