Senior Solutions Engineer, Rasa
Pre Sales
Equity options available
More information about location
AI platform for virtual assistants
Open for applications
AI platform for virtual assistants
101-200 employees
Open for applications
Equity options available
More information about location
101-200 employees
Company mission
To empower the world’s largest brands to interpret people’s needs with open and extensible conversational AI.
Role
Who you are
- You are an excellent communicator, verbally and written
- You have experience supporting, using, or promoting a Conversational AI product, or with another product type within the Machine Learning and AI space
- You have experience in coding, preferably in Python
- You are a team player with the willingness to collaborate
- You want to win
- You must want to travel to meet customers and can work flexible hours to meet client deadlines
- You have experience in production deployment leveraging containers
- You will be working from the UK, Germany, or Serbia
What the job involves
- We’re looking for a Senior Pre-Sales Solutions Engineer to join our Sales team
- You will be the face of Rasa from a functional and technical perspective
- You will lead discovery calls, demos, POC’s, business cases, represent the company at trade shows, work hand-in-hand with our stellar account executives to help empower the largest brands with our platform
- You will be reporting to the Director of Solutions Engineering
- We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission
- We are hiring for this position because we are seeing tremendous growth in our customer base. As a Senior Pre-Sales Solutions Engineer, you'll make an impact on your team by:
- Present Rasa’s business and technical value proposition to prospective customers
- Explain, functionally and technically, the value proposition of the Rasa platform
- Lead proof-of-concepts and pilots
- Build business cases
- Travel to meet clients across North America
- Work with our Product team to continue to build on our robust roadmap
- We have a team of highly qualified sales professionals across the globe. You will be working with a select number of Account Executives in EMEA
Application process
- Deadline to Apply: 7 September 2024 at 05:00 BST
Our take
Rasa is a platform for AI-led personalized conversations. There’s no shortage of competition in this market, with the likes of Google’s Dialogflow and Microsoft’s LUIS, but Rasa has taken a different approach. It moves away from the standard ’this question receives this response’ hard-coded chat bots to a system that uses AI technologies to understand what the customer is saying in context.
Rasa's open source platform has grown a large community which has helped with integrating the system into a wide range of messaging platforms, and in creating extensions to the functionality of the system. This in turn has increased its use and popularity.
While Rasa is coming under increasing pressure from a swarm of chatbot providers powered by ChatGPT and other generative AIs, Rasa has integrated large language models into its own platform. This, combined with recent funding and recognition as a leader in generative conversational AI, puts the company in a very good position going forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2024
$30m
SERIES C
Jun 2020
$26m
SERIES B
Total funding: $70.1m
Company benefits
- Flexible work schedules: Flexible schedules, remote opportunities, and the ability to work from home allow teams to balance work with daily life. We truly unplug during time off and require employees to take a minimum of 2 consecutive weeks of paid time off per year
- Opportunities for growth: We encourage you to grow, learn, and push yourself. Employees are empowered to take ownership of their work and receive a yearly budget for professional development
- Stock Options: We believe in our mission and winning together. We invest in employees' futures and make sure everyone has a stake in the company
- Team offsite: We get together twice a year in an exciting location in Europe to plan and set goals as a company. As a distributed company, this is also our chance to have fun and get to know each other face-to-face
Company HQ
SoMa, San Francisco, CA
Leadership
Alan Nichol
(Co-Founder & CTO)Alan holds a PhD in Computer Simulation and Machine Learning from the University of Cambridge.
Alex Weidauer
(Co-Founder & CSO)Alex comes from a computer science background and holds a Masters degree in Management and Strategy from LSE.
Melissa Gordon
(CEO)Initially joined Rasa as CRO in 2021 before becoming CEO in 2022. Previously an SVP & GM at Tradeshift and a VP of Worldwide Sales, Customer Success, and Services at SingleStore.
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