Senior Backend Engineer, ManyChat

• 5+ years of experience as a PHP developer (we use PHP 8.3)
• Proficiency in relational database management (we use PostgreSQL)
• Experience writing clean, concise, readable, and testable code and test cases
• The ability to own and lead long-term projects and initiatives
• A strong engineering and problem-solving mindset
• Adaptability to ambiguity and comfort working in a fast-paced environment
• Excellent communication skills and the ability to collaborate effectively in a dynamic setting
• A proactive, self-driven approach — being a leader for yourself

Desirable

• We’re searching for an experienced Senior Backend Engineer (PHP) to join our Channels Platform Team and help us support and grow the main Meta and TikTok channels
• Our mission is to keep these channels running at their best while making development smoother and more enjoyable for our product engineering teams
• You’ll work closely with talented teammates to build the foundation of the Channels Platform — creating scalable, reliable, and easy-to-extend solutions that make it simple for product teams to add new features and integrations. Your work will play a big part in how Manychat delivers value to businesses and keeps our platform strong and stable
• If you enjoy tackling real technical challenges, collaborating with great people, and building things that truly matter, let’s talk!
• Contribute to setting team goals and defining milestones that drive real impact
• Build a highly cohesive, loosely coupled Channels Platform, standardizing how the Manychat system integrates with third-party services
• Take ownership of key components of the Manychat system, ensuring their health, reliability, and full observability across all third-party interactions
• Define and monitor key SLAs/SLOs, respond proactively to issues, and act as a guardian of system stability
• Enhance the developer experience by collaborating with technical stakeholders and improving the system’s technical state where it matters most
• Act as a strong bridge between Meta/TikTok’s API innovations and the delivery of new features to Manychat users
• Identify and pursue growth opportunities for yourself and your team
• Influence and refine collaboration processes with product teams to achieve greater efficiency
• Share your expertise with the wider community by writing for the Manychat Engineering Blog and speaking at professional conferences
• From Day One, you’ll feel part of a team who values openness and collaboration — and genuinely cares
• Your actions shape what’s next, building the future of conversational marketing on a global scale
• From continuous learning to exciting new projects, we make sure you have what you need to succeed
• You’ll have the freedom to create, experiment, and bring your ideas to life, because we know you’ve got this