Senior Site Reliability Engineer, Okta

• This role is ideal for an engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems
• The ideal candidate exemplifies the philosophy of "if you have to do it more than once, automate it" and possesses a strong passion for continuous improvement, operational excellence, and software engineering
• Strong experience operating large-scale production services in AWS and/or GCP
• Deep expertise with Linux and Kubernetes in production environments
• Experience troubleshooting Kubernetes networking, storage, scheduling, scaling, and workload lifecycle issues
• Extensive experience with Infrastructure as Code technologies such as Terraform and Helm
• Strong software engineering skills in Golang and/or Python
• Experience building automation and internal engineering platforms
• Experience operating and troubleshooting distributed data platforms such as PostgreSQL, Redis, OpenSearch, MySQL, Cassandra, or similar technologies
• Strong understanding of cloud networking fundamentals including DNS, load balancing, ingress, TLS, service networking, and traffic management
• Experience with observability platforms, monitoring strategies, and production telemetry
• Experience with or strong interest in AI-assisted engineering and operational automation
• Strong expertise operating customer-facing production systems subject to SLA
• Experience leading incident response and driving operational improvements
• Deep understanding of reliability engineering concepts including SLIs, SLOs, error budgets, and capacity planning
• Strong understanding of CI/CD pipelines, deployment strategies, and automation-first operational practices
• Proven ability to balance reliability, scalability, security, and engineering velocity
• This role supports US FedRAMP projects and requires the employee to be a US Person (US Citizen or Green Card Holder) to meet FedRAMP compliance and security clearance standards
• Understanding of cloud security fundamentals, IAM, secrets management, and secure infrastructure design
• Experience implementing operational controls, compliance standards (e.g., FedRAMP, SOC2, HIPAA), and best practices in highly regulated or security-sensitive government cloud environments is highly preferred
• Demonstrated success contributing to complex engineering initiatives
• Strong collaboration and communication skills
• Experience working effectively within globally distributed engineering organizations spanning multiple timezones and cultures
• Experience collaborating with engineers and contributing to technical capabilities within an organization
• Ability to influence technical direction through expertise, partnership, and execution

Desirable

• We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG)
• Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust
• We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely
• You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services
• Design, build, and operate large-scale cloud infrastructure and production services
• Participate in a global on-call rotation supporting highly available customer-facing systems
• Participate in incident response efforts and drive post-incident reviews focused on systemic improvements
• Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets
• Partner with engineering teams to improve service availability, scalability, performance, and resilience
• Ensure all infrastructure and operational practices adhere to strict FedRAMP compliance and security mandates, maintaining continuous audit readiness
• Continuously improve observability through metrics, logging, tracing, dashboards, and alerting
• Develop software, automation, and infrastructure using Go, Python, Terraform, and related technologies
• Eliminate operational toil through automation, tooling, and platform engineering
• Improve deployment safety and operational workflows through CI/CD and GitOps practices
• Collaborate on modernizing existing workloads and aligning them with evolving platform capabilities
• Build self-service platforms, operational guardrails, and automation that improve developer velocity while maintaining reliability and security
• Support complex reliability initiatives spanning multiple engineering teams
• Guide engineers in adopting operational best practices and reliability engineering principles
• Collaborate, mentor, and assist junior and mid-level engineers on the team, providing code reviews, operational guidance, and promoting best practices
• Participate in architecture design and operational decisions through data-driven recommendations and engineering expertise
• Drive projects from conception through production rollout and long-term operational ownership
• Explore and apply AI-assisted engineering techniques to improve operational efficiency, incident response, troubleshooting, and automation
• Identify opportunities to leverage emerging technologies to reduce toil and improve engineering productivity