Senior Operation Analyst, Expedia Group
Competitive Intelligence
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- Proven experience in data collection and analysis, strong in SQL and familiar with Python
- Strong project management skills with a focus on roadmap definition and objective achievement
- Excellent communication skills with the ability to translate business requirements for technical teams
- Proficient in troubleshooting and ensuring data quality
- Previous experience in mentoring and guiding team members
- Preferred 3-5 years experience in the e-commerce or travel industry
What the job involves
- The Competitive Intelligence team is at the forefront of innovation , shaping the future with cutting-edge projects
- We are seeking a skilled analyst to join our team, playing a pivotal role in Competitive Intelligence data collection and cross-functional projects
- Competitive Intelligence Data Collection: Collaborate with external data providers to ensure comprehensive Competitive Intelligence data gathering
- Support cross-functional projects in Pricing, Reporting, Market Management and Engineering
- Objective and Roadmap Definition: Define objectives and roadmaps for multiple data collection workstreams
- Work closely with stakeholders to align data collection efforts with overall business goals
- Business Requirements Translation: Translate business requirements into actionable plans for technical teams, ensuring seamless execution
- Bridge the gap between technical and non-technical stakeholders to facilitate effective communication
- Data Quality Monitoring and Troubleshooting: Oversee data quality, monitoring for discrepancies, and troubleshooting issues as they arise
- Implement proactive measures to maintain high standards of data integrity
- Data Analysis for Business Insights: Conduct in-depth data analysis to derive actionable business insights from raw data
- Present findings to relevant stakeholders, contributing to informed decision-making
- Team Guidance and Mentorship: Provide project-related guidance to team members, ensuring alignment with project goals
- Mentor team members in skills and career development, fostering a collaborative and growth-oriented environment
Salary benchmarks
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- Private Health Insurance
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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