Lead Product Manager, Lime
Hardware
$134-231k
Plus an annual performance bonus and equity
More information about location
Electric bike and scooter rentals
Open for applications
Electric bike and scooter rentals
1001+ employees
Open for applications
$134-231k
Plus an annual performance bonus and equity
More information about location
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- 7+ years experience as a technical leader and/or Product Manager with experience dealing directly with hardware or firmware product development. (e.g. consumer electronics, vehicles, IoT devices, OS development, etc.)
- You are comfortable working across multiple technologies, able to discuss architectures and technical tradeoffs. You are able to work with hardware (e.g. wheels, brakes, batteries), power (e.g. charging, motors), electronics (e.g. GPS, Bluetooth, cameras), firmware (e.g. lock/unlock algorithms), and in-app experience
- Passionate. Not only about Lime's mission and micromobility, but passionately focused on the vehicles and solutions that we build in our space
- Empathetic. Demonstrated ability to understand your customer, their experiences, and have a process for doing so Intellectually honest. You recognize that you can only solve problems you’re willing to call out
- Owner’s mindset. You're a self-starter and get things across the finish line. You identify the most important challenges and tackle them
- Insight-led, and data optimized. You recognize great insights come from customer empathy. They’re then optimized and refined by looking at data. You’re comfortable with using data as a way of looking at a problem, and you’re skilled in pulling your own data to evaluate a problem
- Drives Clarity. You are comfortable with ambiguity and are able to bring clarity and drive decisions. You are able to set direction, when we may not even know what the problem is before starting. You look around corners and address obstacles before they arise
- Operate at all levels. You are able to drive decision making with our C-suite at one moment, and then dive deep with technical teams in the next to understand a root cause, or review a test plan
Desirable
- Experience writing product strategy documents (e.g. 3-year roadmap, PRFAQ)
- Experience managing a customer facing product; ideally a global product
- PM experience managing at least 3 of the following product types; (a) physical hardware, (b) electronics products, (c) firmware/middleware, (d) computer vision, (e) Power, battery, or motors (f) Sustainability, (g) software
What the job involves
- Lime is hiring a Lead Product Manager to join our Vehicle PM team! In this role, you’ll define the product vision, own the roadmap, and drive teams to execute on that vision
- You are responsible for the end-to-end customer experience, working across a cross-functional team in support of our global customer base
- Create and own the roadmap. You set the vision for your product area, guiding teams to execute through persuasion and evaluation
- Own the product development process from start to finish to bring new products to life, partnering directly with our engineering, design, and research teams to build consumer-facing features
- Understand customer needs and pain points, analyzing quantitative and qualitative data to gather requirements, prioritize, and make decisions
- Work backwards from the customer experiences we want to deliver. You write product requirements, and drive consensus with business and technical stakeholders
- Guide continuous improvement of our products in the field, addressing the most pressing obstacles for our customers and internal stakeholders
- Manage the execution of product development activities, ensuring successful implementation and launch of high quality features. This is done in close collaboration with the various teams in engineering, operations, finance, policy, and product
- Look broadly to understand our business and organizational challenges and create durable mechanisms to address them, even when they are not directly in your scope
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company values
- Win together: We’re all on this ride, together. We put the company’s interests ahead of our market, and our function. We speak up, ask difficult questions and suggest solutions for the good of all. We compete externally, not internally
- Obsess about our customers: We innovate on behalf of our customers - riders, cities, and operators - and strive to understand them on a local level. We walk in their shoes and seek new ways to delight them
- Prioritize financial discipline: We act as owners. We succeed by making disciplined investments and smart financial choices. We recognize that constraints drive creativity
- Raise the bar: We consistently deliver top results. Yesterday’s wins are tomorrow’s expectations. We are always innovating to achieve the impossible and set a new precedent
- Celebrate our differences: We seek out different perspectives, life experiences, and ideas because diversity makes our work and teams better. We create an inclusive environment where everyone can be themselves
- Build great teams: We develop top talent because they are foundational to Lime's success. We treat every new hire, promotion, and performance conversation as an opportunity to cultivate strong trams
- See clearly, with optimism: We are clear-eyed about our challenges, and know that with planning, team work, and execution, we can tackle anything
- Challenge because we care: We are direct and honest with one another, and seek truth over personal victory. We lead with curiosity and listen with an open mind
- Boldly commit: We encourage debate, but once a decision is made, we commit fully by doing everything we can to achieve our goal
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
People progressing
Joined in 2018 as a Data Analyst Intern before quickly becoming a Data Analyst. They left the company in 2020 but returned in 2021 as a Software Engineer.
Diversity, Equity & Inclusion at Lime
- Feeling accepted, celebrated, and supported comes standard when you work at Lime. Our Employee Resource Groups bring us together based on shared experiences. They include; lime Able, Parents@lime, Womxn@lime, lime Pride, and more.
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