Chief of Staff, Socure
Commercial
$230-275k
Offers equity and bonus
Digital ID verification & fraud protection
Open for applications
Digital ID verification & fraud protection
501-1000 employees
Open for applications
$230-275k
Offers equity and bonus
501-1000 employees
Company mission
To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
Role
Who you are
- 10+ years in senior operations, consulting, revenue strategy, business operations, or Chief of Staff roles in high-growth SaaS or technology companies
- Demonstrated success supporting C-level executives in scaling commercial organizations
- Strong commercial fluency (pipeline management, sales productivity, GTM strategy, revenue forecasting)
- Proven experience driving cross-functional strategic initiatives
- Exceptional structured problem-solving and executive communication skills
- High executive presence, sound judgment, and ability to influence without authority
- Deep experience with OKR frameworks, operating cadences, and strategic planning
- Bachelor’s degree required; MBA or equivalent experience strongly preferred
- Strategic Operator: Balances vision and tactical execution
- Revenue-Oriented Thinker: Understands the mechanics of commercial growth
- Enterprise Integrator: Connects dots across departments
- Structured Problem Solver: Brings clarity to complexity
- Change Leader: Drives scalable operating discipline
- Trusted Advisor: Anticipates executive needs and blind spots
What the job involves
- The Chief of Staff (CoS) to the President & Chief Commercial Officer is a senior strategic operator and trusted advisor responsible for maximizing the impact, focus, and execution of Socure’s Commercial organization
- This role functions as the CCO’s right hand, driving cross-functional alignment across Sales, Marketing, Partnerships, Revenue Operations, Product, and Finance. The CoS ensures that commercial strategy translates into disciplined execution, scalable operating models, and measurable business impact
- This is not an administrative role. It requires executive-level strategic thinking, deep commercial acumen, and the ability to diagnose complex business challenges, bring structured solutions, and drive outcomes across the organization
- The CoS partners closely with the CEO’s Chief of Staff and Executive Office to ensure enterprise alignment and operating consistency
- Strategic Commercial Partnership:
- Act as the CCO’s primary strategic advisor and operational thought partner
- Shape and refine commercial strategy, operating rhythms, and long-term growth initiatives
- Ensure alignment between revenue objectives and enterprise strategic priorities
- Provide structured, executive-ready recommendations on critical commercial decisions
- Business & Revenue Performance Leadership:
- Develop and oversee mechanisms to track commercial performance, pipeline health, forecasting rigor, and execution effectiveness
- Identify root causes of revenue gaps or execution breakdowns and drive corrective action
- Partner with RevOps and Finance to improve forecasting accuracy and operating visibility
- Ensure commercial goals are translated into measurable OKRs with disciplined follow-through
- Cross-Functional Enterprise Alignment:
- Serve as connective tissue between Commercial, Product, Finance, Strategy, and Operations
- Drive alignment on GTM motions, customer segmentation, pricing strategy, and partnership strategy
- Represent the CCO in key forums to unblock decisions and accelerate execution
- Executive-Level Problem Solving:
- Proactively surface complex commercial risks and opportunities
- Conduct structured analysis of organizational, performance, or market challenges
- Bring well-developed, actionable solutions—not just problem statements
- Operating Model & Organizational Design:
- Provide informed input on org design, incentive structures, planning cycles, and operating cadence
- Drive clarity in roles, accountability, and decision-making across the revenue organization
- Support change management across the Commercial org during periods of growth and transformation
- Leadership & Meeting Operations:
- Own strategic leadership meeting architecture (Revenue LT, QBRs, planning sessions)
- Ensure agendas, pre-reads, and decision frameworks are clear and outcome-oriented
- Drive rigorous documentation, action tracking, and follow-through
- AI & Operational Innovation:
- Champion AI-driven optimization within the Commercial organization
- Partner with Revenue Operations and Systems to drive intelligent workflow automation and decision-support tooling
- Establish governance and best practices for AI-enabled commercial workflows
Our take
Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.
The engine delivered by Socure encompasses Know Your Customer (KYC), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers and preventing online fraud. Additionally, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.
Socure has rapidly escalated in popularity and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalise on the ever-growing importance of identity verification and trust.
Steph
Company Specialist at Welcome to the Jungle
Insights
-22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2021
$450m
SERIES E
Mar 2021
$100m
SERIES D
Total funding: $646.6m
Company benefits
- Health: Comprehensive medical coverage, including vision, dental, and FSA
- Parental Leave: Generous leave allowance for parents-to-be
- 401k: Pre-tax savings for retirement
- Life Insurance: Protect your family in case of emergency
- PTO: Take as much time as you need, when you need it
- 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
- WFH Allowance: Generous reimbursement program to maximize your WFH setup
- Deskpass: Work in an office environment whenever you feel the need
- Mental Health Provider: Connect with clinicians when you need it
- Learning & Development: Self-education allowance & free career coaching
- Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
- Fertility Provider: Family planning solutions for those interested
- Personal Legal Support: Significant discounts with RocketLawyer
Company HQ
Incline Village, NV
Leadership
Johnny Ayers
(Founder & CEO)Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.
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