Office Manager, Clio

• You are a self-directed, highly organized Office Manager who thrives in an autonomous environment and takes pride in running an office end-to-end
• You are comfortable being the sole on-site Workplace Experience (WX) representative in New York City and enjoy owning everything from day-to-day operations to employee experience moments
• You are also confident supporting a secondary, smaller office remotely, providing structure, consistency, and oversight without being physically present every day
• This role will appeal to someone with an entrepreneurial mindset who enjoys building strong relationships, creating calm through systems, and acting as a trusted local point of contact
• Strong organizational skills and exceptional attention to detail
• High comfort level managing ambiguity and adapting priorities as needs change
• Strong interpersonal skills and the ability to build trust across teams and locations
• A genuine passion for creating thoughtful, engaging workplace experiences
• Comfort working with modern workplace tools and technology

Desirable

• We are currently seeking an Office Manager to join our Workplace Experience (WX) team in New York City. This is a full-time, in-office position for candidates who live in the New York City area
• This role reports directly to the Workplace Experience Manager and is part of Clio’s global Workplace Experience (WX) team
• The WX team partners closely across the business to manage office operations, design thoughtful workplace solutions, and deliver a consistent, high-quality employee experience across our global hubs
• In addition, the WX team supports employee events and People programs, working collaboratively with our People, IT, Security, and other cross-functional partners to ensure our offices are welcoming, functional, and aligned with Clio’s culture
• New York City Office (Primary Responsibility):
• Independently manage all day-to-day operations of the New York City office
• Own site operations, including facilities issues, deficiencies, repairs, and vendor coordination
• Manage front-of-house operations and ensure global Workplace Experience (WX) standards are upheld
• Ensure the office is consistently well-stocked, clean, safe, and welcoming
• Oversee physical security, site access, and coordination with IT/Security partners
• Serve on the Health & Safety Committee as the Employer Representative and support investigations as required
• Plan, coordinate, communicate, and host internal events such as monthly mixers, team socials, and company meetings
• Support workplace renovations, expansions, or changes as needed
• Track office-related spend and support monthly, quarterly, and annual budget reviews
• U.S. Offices (Remote Support):
• Provide remote operational oversight for Clio’s U.S. satellite offices in Charlottesville, VA; Columbus, OH; Miami, FL; and Washington, DC
• Partner with local stakeholders and vendors to ensure smooth day-to-day operations
• Ensure consistency with global Workplace Experience (WX) standards
• Support light event planning, office initiatives, and issue escalation as needed
• Act as a connector between U.S. offices and the broader WX team
• Across U.S. locations:
• Support additional Workplace Experience projects as requ
• Build strong relationships with internal partners and cross-functional teams
• Own and manage key vendor relationships
• Collect and analyze data to assess the effectiveness of workplace programs and recommend improvements
• Continuously improve processes to deliver high-impact employee and guest experiences