HR Operations Partner, Amazon
LATAM, 24 Month Contract
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- 3+ years practical experience in HR Operations
- Business fluency in English and Spanish, both written and verbal
- Experience with MS Office programs, ticketing systems and HRIS
Desirable
- French, German or Italian language skills are a plus
- Basic knowledge of regulatory compliance and legal considerations related to local HR practices
What the job involves
- As a HR Operations Partner, you will be part of our Berlin based HR operations team in all areas of Human Resources
- Your focus will be HR support for our Audible teams in LATAM, whilst you will also support HR Operations for all of the regions in scope
- This position is initially open through a 24-month contract
- Manage and maintain our HRI systems and documents, with support of HR Centralized Services and global partners
- Support employee queries and situations with discretion and expertise along with routine standard work around the complete employee lifecycle, from onboarding to offboarding. Be the first point of contact for escalations
- Act as a subject matter expert & assist internal customers through the complete employee lifecycle (e.g. benefits support, LOA, payroll queries, local policies/programs/procedures, etc.)
- Be the frontline consultant for managers, stake holders and business partners to enable best decision making. Work closely with HRBP’s in the locations
- Operate and improve standard operating procedures to deliver an improved employee experience
- Prepare & deliver recurring standard reports and complete HR audits
- Act as a proxy for your peers in the team
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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