Product Design Manager, Sage

• 6–10+ years of product design experience, with at least 1–3 years of people management
• Strong portfolio demonstrating systems-level thinking, complex workflow design, and high-quality shipped products
• Experience designing for multi-step workflows, operational/enterprise tools, or environments with multiple user types
• Proven ability to coach designers in craft, process, communication, and research-driven decision-making
• Mastery of Figma and modern design tools, with excellent interaction design and visual design fundamentals
• Exceptional communication skills—able to drive alignment, present design rationale clearly, and work effectively with cross-functional partners
• Comfort working in a fast-paced, early-stage environment with ambiguity and evolving priorities
• Willing and able to travel domestically for field visits and customer research

Desirable

• As the Product Design Manager of the Care Platform, you will lead the design vision, team, and execution behind the core experience caregivers use every day
• You’ll guide and grow a small team of designers while also maintaining hands-on involvement in crafting end-to-end product experiences
• This role sits at the intersection of user advocacy, workflow design, and cross-functional leadership—requiring the ability to turn complex, high-stakes care scenarios into simple, intuitive, and scalable product solutions
• You’ll collaborate closely with Product, Engineering, Clinical, and Implementation teams to shape the future of our platform
• Reporting to the Head of Design, you will help define the structure of Sage’s design practice, improve our processes, and raise the bar for craftsmanship, clarity, and user understanding across the company
• Drive the experience vision and design strategy for the Care Platform, ensuring it is intuitive, scalable, and aligned with business outcomes
• Partner with Product, Engineering, Clinical, and Ops leadership to shape roadmaps and influence product direction
• Create clarity in ambiguous spaces by defining information architecture, workflows, and user journeys across complex care environments
• Raise the quality bar for our design system, interaction patterns, and UX craft
• Manage, mentor, and grow a small team of product designers with a focus on skill development, user-centered thinking, and high-quality execution
• Provide clear feedback, set expectations, and run rituals that help designers do the best work of their careers
• Foster a collaborative, psychologically safe environment where research, craft, and outcomes matter
• Work closely with your team to ship high-quality product experiences—balancing leadership with hands-on design work (approximately 50/50)
• Lead critical projects yourself when needed: mapping workflows, creating prototypes, running usability studies, or designing complex interfaces
• Partner with Product to shape MVP definitions, validate concepts with real users, and measure impact
• Work with product managers to translate user insights, operational constraints, and business goals into clear design strategies and product direction
• Build strong relationships with clinical, implementation, and analytics teams to deeply understand the realities of care environments
• Facilitate working sessions that bring clarity to complex goals—turning divergent inputs into cohesive product decisions
• Champion the voice of caregivers and residents across the organization, ensuring their needs drive our product decisions