Senior Corporate Security Specialist, Taskrabbit

• We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love
• Success in this role requires strong technical expertise, a proven ability to independently solve complex problems, and a collaborative mindset necessary to partner closely with the Security, Legal, Compliance, and People teams
• The ideal candidate will balance a passion for technical security with the dedication to ensure timely and effective resolution of all support tickets, directly contributing to our organizational success
• You are a proactive problem solver with a great sense of team work and accountability
• 4–6+ years of experience in IT Support,Systems Administration, Information Security initiatives, with proven ability to execute tasks independently
• Expert knowledge of Okta (SSO/Lifecycle), Google Workspace Admin, and Slack administration
• Strong expertise in MDM systems,and maintaining on-site IT support environments
• Demonstrated commitment to security, including experience implementing compliance frameworks
• Highly proficient in designing, documenting, and automating scalable systems and processes
• Exceptional skills in independent problem-solving, analytical reasoning, and complex technical troubleshooting
• Reliable cross-functional partner with excellent communication, documentation, and stakeholder management skills

Desirable

• We are seeking a highly experienced Senior IT Security Specialist to join our Corporate IT team, focusing heavily on enhancing our organizational security posture
• You will provide security-focused on-site (in our San Francisco Office) and remote technical support, resolving tickets while administering and securing identity, endpoint, and collaboration systems such as Okta, Google Workspace, Slack, and MDM with a strong emphasis on least privilege and security framework controls
• The role includes implementing and maintaining security controls through monitoring, phishing simulations, incident response, automation, and root cause analysis, while balancing user productivity with risk reduction and maintaining clear, audit-ready documentation
• Systems & Identity Management: You'll administer and automate core identity and access management systems (Okta SSO, Workflows, SAML/OIDC) and collaboration platforms (Google Workspace, Slack) to enforce least privilege, secure authentication, and controlled user lifecycle management in alignment with security framework safeguards
• Information Security Operations & Implementation: Actively implement, operate, and mature critical security controls, including asset inventory, secure configuration, access control reviews, and continuous monitoring. Detect and respond to threats using tools such as antivirus and security LMS tools to execute phishing simulations, and perform root cause analysis to reduce risk and strengthen the organization’s security posture
• Endpoint & Configuration Security: Secure and manage endpoints, and enterprise hardware/software through MDM and configuration baselines. Automate enforcement of security controls, patching, and hardening to reduce attack surface and ensure alignment with CIS requirements
• Workflow Automation: Design and deploy workflow automation to improve IT operations, reduce manual risk and consistently enforce controls across systems
• Advanced Technical Support: Provide high-quality remote and onsite technical support, including advanced troubleshooting, AV setup, and using automation to resolve common tickets, while advocating for user needs and performing data-driven analysis of complex issues
• Information Security Project Execution & Collaboration: Lead and execute security-focused initiatives, including framework rollout efforts, control validation, and process improvements. Support change management and clearly communicate security risks, mitigations, and progress to both technical and non-technical stakeholders
• Documentation & Knowledge Sharing: Create and maintain comprehensive documentation for support interactions, system designs, technical procedures, and internal workflows
• Incident Response: Serve as an incident responder within a structured rotating on-call schedule, triaging alerts, performing root cause analysis (RCA), and implementing preventative measures to minimize future occurrences