Technical Program Manager, Scale AI
$178-223k
Training and validation data for AI applications
Posted today
Training and validation data for AI applications
1001+ employees
Posted today
$178-223k
1001+ employees
Company mission
To accelerate the development of AI applications.
Role
Who you are
- 10+ years of professional experience, often in a customer-facing technical program management role in industry or government
- Prior experience at an API technology company and / or managing technical customers using an API
- Prior experience delivering technical solutions to government customers
- Proficiency in Python, SQL or other programming languages
- A proven track record in B2B client facing roles and expanding client relationships
- A track record of structured, analytics-driven problem solving
Desirable
- An active TS/SCI clearance
- Willingness to travel at least 25% of the time
- A track record of structured, analytics-driven problem-solving
- An understanding of ML operations process
- A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
- Excellent verbal and written communication skills
- Minimum of 3 years of work experience on technical teams in industry or government
What the job involves
- Scale's Public Sector customer base is growing rapidly, and you will ensure that these customers become passionate, lifelong Scale partners
- As a member of our Public Sector Delivery team, you are a catalyst, willing to go deep, get technical, and drive change
- You are the ultimate hands-on leader, triaging customer issues and support, using data and analytics to align internal resources around Scale’s hardest problems, and driving the creation of tools that add direct value to Scale’s Public Sector customers
- All of this serves an ultimate goal of delivering outsize value in supporting our Public Sector customer’s AI/ML objectives
- Your natural inclination is to dive into both technology and organizational processes to craft effective solutions and gain efficiencies
- You are biased towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on customer objectives
- You have a track record of driving technical projects to completion, and stewarding lasting organizational change
- And you are naturally empathetic, have high EQ, and excel at building long-term relationships through diligent problem solving, domain competence, and thoughtful, strategic discussions
- Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers
- Learn technical concepts and tools to necessary depth, leveraging that expertise to create solutions from scratch or drastically improve existing solutions
- Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space
- Transition AI/ML technologies and processes into working federal products / solutions even when requirements are undefined or ambiguous
- Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
- Lead a cross-functional team to exceed the customer’s AI/ML objectives
- Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
- Strategically identify ways we can make customer success repeatable and solve issues for future customers
- Address engineering problems alongside the product development teams
Our take
When training AI models, lack of access to large scale, high quality, labelled data is often the barrier preventing machine learning teams from building something great. In fact, labelled data is even more essential than the algorithms themselves. Scale AI is solving this by providing easy access through developer APIs to a huge variety of labelled data sets covering a large range of areas within computer vision and natural language processing.
It seems that almost every company now is offering artificial intelligence enabled products to automate every aspect of our lives. By positioning themselves as the go-to source for high quality tagged data, Scale AI is in an excellent position as the AI sector continues it's exponential growth.
With innovative AI projects across a range of sectors including retail, energy, and healthcare, Scale AI is now a leader in the industry alongside OpenAI. It continues to forge partnerships with fintech tools and software engine developers such as Brex and Luminar to continue its evolution of digital markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES F
Apr 2021
$325m
SERIES E
Total funding: $1.6bn
Company benefits
- Health, Dental & Vision Coverage: Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options
- Easy to use 401(K): Plan and invest for the future with a 401(k) via Guideline. Scale’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings
- Wellness Fund: We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more
- Virtual Social Activities: Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships
- Learning & Development: We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey
- Flexible Work Hours: Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule
- Generous Paid Time Off: Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed
- Commuter Benefits: Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute
- Parental Leave: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Alexander Wang
(CEO)Dropped out of a bachelors degree at MiT in Computer Science and Mathematics. Previously worked for 2 years as a Software Engineer and Algorithm Developer in the finance industry and 2 years as a Tech Lead at Quora. Youngest founder funded by Accel as a teenager.
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