Account Solution Engineer, Salesforce
Office located in Irvine, CA
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
Office located in Irvine, CA
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Are “Salesforce Smart” and value knowledge, Innovation, Integration, can manage ambiguity and adapt to change
- Possess a “Get it Done” mentality with a drive for results while aligning values and vision with the direction of the team
- Have a desire to “Win As A Team”
- “Motivate and Champion” through development, ownership, gratitude, authenticity, emotional intelligence, inspiration and having a growth mindset
- Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback, and having difficult conversations
- Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people
- Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
- Skills to establish trust with clients, and the ability to influence key decision makers
- Hands-on Java development experience and ability to code and debug against Java APIs is preferred
- Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
- Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently
- Ability to lead architectural discussions
- A passion for technology and an ability to translate that passion to impact business for our customers
- Ability to travel as needed and to work flexible hours
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
What the job involves
- Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success
- Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
- Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing
- Respond to Request for Information/Proposal documents
- Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation
- Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing
- Stay ahead of and Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them
- Provide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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