Businesses face customer queries, bugs, and other obstacles daily, and solving these problems requires knowledge from experts. However, staff members often do not know where to find the right expertise within a workforce, and the fragmented nature of specialized software applications makes it difficult to unify such knowledge.
Dashworks provides a company knowledge search platform that archives documents, messages, tickets, and other pieces of information within a business environment to provide workforces with a single point of internal knowledge. The platform integrates directly with company software and uses natural language processing to compile the information into easy-to-understand insights for any employee to access.
Whilst “knowledge as a service” startups are already working to create single points of knowledge for various professional services, Dashworks has recognized that the internal knowledge of employees within a business has not been subject to such innovations. By automatically aggregating all information within a business into easy-to-understand insights, the company claims that it can help reduce information request times, strengthen business decisions, and keep all departments on the same page. 2022 seed funding is being used to expand its offering and grow its customer base.
Steph
Company Specialist at Welcome to the Jungle
