Solutions Engineer, Superblocks

$80-180k

+ Bonus + Equity Package

CSS

TypeScript

HTML

JavaScript

Python

REST API

Junior and Mid level

New York

5 days a week in office

Programmable internal tooling platform for developers

Open for applications

Programmable internal tooling platform for developers

21-100 employees

B2BInternal toolsSaaS

Open for applications

$80-180k

+ Bonus + Equity Package

CSS

TypeScript

HTML

JavaScript

Python

REST API

Junior and Mid level

New York

5 days a week in office

21-100 employees

B2BInternal toolsSaaS

Company mission

To unlock millions of hours in productivity by reinventing the way developer build custom business software.

Job

Company

Role

Who you are

Interested in solving technical problems for customers
Determined, driven, & have a desire for continuous learning
An engineer by way of education: whether by Bachelor’s degree or coding bootcamp
Technical with experience in JavaScript, Python, OR TypeScript and familiar with web technologies (e.g., REST APIs, HTML/CSS)
A strong presenter and confident in technical conversation
Passionate and pride yourself on staying up to date with the latest technologies
Excited to work from the New York office 5 days a week
You’re all-in and committed to building a generational AI company, far beyond a 9 to 5 job

What the job involves

As a Solutions Engineer at Superblocks, you’ll be the technical voice closest to our customers - helping unblock them in real time, shaping how they adopt the platform, and translating their needs directly into product improvements
This isn’t traditional support
You’ll operate at the intersection of engineering, product, and customer success - digging into code, debugging complex workflows, and guiding enterprise teams through high-stakes integrations
If you love solving real problems with real users, and you’re excited to work closely with engineers, PMs, and customers alike—this role is for you
Engage with the Superblocks customer base to resolve technical support requests while continuing to educate our clients on the use of the platform
Provide personalized assistance via live chat and manage our live ticketing system (Zendesk) to facilitate seamless integration and utilization of Superblocks
Partner with Product Management and Engineering leaders to build a tight feedback loop that will provide customer feedback - which will be used to determine the direction of large features
Participate in customer meetings to gain firsthand insight into our user’s needs and preferences
Build comprehensive technical documentation for newly introduced product functionalities, alongside user guides aimed at aiding customers in navigating intricate use-cases

Our take

Founders Brad Menezes and Ran Ma went through the same process again and again of building new custom tools at every company they worked for, so they decided to do something about it. Realising that building blocks were usually very similar, they’ve created a universal building platform that allows companies to build custom tools more quickly and easily than before.

Superblocks' selling point is customisation - it has a wide range of apps, SSO and monitoring integrations, including Slack, Google, and Datadog. It also offers both a managed service and a hybrid model with open-source packages.

However, the market for customer tools and workflow automation is a competitive one, with plenty of rivals like Retool and Airplane with good reputations and large customer bases. Superblocks stands in good stead though, with the impressive level of funding it has raised focussed on improving and expanding the range of tools it offers.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

May 2025

$23m

SERIES A

Aug 2022

$37m

EARLY VC

Total funding: $60m

Company benefits

Generous equity package
Full medical, vision & dental
Unlimited PTO
Paid parental leave
Referral bonuses
Quarterly team offsites
Engineering lunch & learns
Company events
Catered team lunches
Relocation assistance
Event budget

Company HQ

NoMad, New York, NY

Leadership

Ran Ma

(Co-Founder & CTO)

Previously a Senior Software Engineer at both Morgan Stanley and Confluent.

Brad Menezes

(Co-Founder & CEO)

Co-founded NSpire Innovation Network, as well as working at Sequoia Capital and in Product Management at Yelp and Datadog.

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