Product Specialist, Istari

• We’re not hiring for years of experience. We’re hiring for smarts and hustle — someone who learns fast, follows through on everything they pick up, and finds real energy in being useful across a lot of fronts at once
• We hire for judgment, curiosity, and a bias toward action more than for a specific degree or years of experience. That said, people who do well in this role tend to share a few things:
• 0–3 years of work experience. New grads are welcome. What matters is evidence of hustle — a project you shipped, a club you ran, a job where you clearly did more than the description asked
• Strong writing. Most of this job is turning messy input into clear output, and clear writing is how that happens
• Genuine curiosity about how things work — the product, the customer’s world, why a deal closed or didn’t. You ask good questions and actually listen to the answers
• Follow-through. When you pick something up, it gets done, and nobody has to check
• Comfort with technology. You don’t need to code, but you’ll be demoing a technical product to engineers, and you should enjoy learning it deeply enough to do that well
• Directness. When asked for your best guess, you give it — you don’t hedge

Desirable

• We’re hiring a Product Specialist to be the connective tissue between our product and the people who use and sell it. This is an early-career role with an unusual amount of surface area: some days you’ll be interviewing customers about what’s working and what isn’t, other days you’ll be building a one-pager for the sales team, recording a demo of a feature that shipped last week, or turning a pile of feedback from customer-facing teams into something product can act on
• You’ll work directly with our Head of Product, and you’ll learn how product gets built at a company where the users are aerospace and defense engineers and the stakes are real
• Done well, this role is a launchpad. You’ll touch customer research, product marketing, sales enablement, and product management in your first year — and the more you take on, the more you’ll be given
• Gather customer feedback: sit in on customer calls, run lightweight interviews, and watch how people actually use the product
• Collect and organize feedback from customer-facing teams — sales, deployment, support — into clear themes the product team can act on, and close the loop so those teams know they were heard
• Create sales collateral: one-pagers, demo scripts, feature explainers, and competitive snippets that help the sales team tell the product’s story well
• Demo features to customers and internal teams — showing a systems engineer how a supplier working in NX and a prime working in CATIA can verify against each other on every revision — and keep our demo environments and materials current as the product evolves
• Help the product team with whatever moves the mission: release notes, documentation checks, testing a new feature before it ships
• You will work directly with the executives and engineers building the company, not through layers of process. You will get more exposure to how a product company actually works — customers, sales, engineering, strategy — in a year here than in three years somewhere with layers. This is a small team solving a problem that matters, and we are looking for people who want to build the next chapter of it with us