Senior AI Operations Software Engineer, Ceros
$110-130k
+ Stock options
Design platform for professional creatives
Be an early applicant
Design platform for professional creatives
201-500 employees
Be an early applicant
$110-130k
+ Stock options
201-500 employees
Company mission
To inspire & unlock creativity with liberating technology.
Role
Who you are
- 5+ years of software engineering experience, with at least 2+ years working with AI-powered applications or a strong interest in learning AI technologies
- Strong experience with JavaScript/TypeScript, Python, and AWS serverless (Lambda, Step Functions, SQS, Aurora)
- Deep understanding of AI/ML concepts, including prompt engineering, OpenAI APIs, and Retrieval-Augmented Generation (RAG) with vector databases (Pinecone, Weaviate, etc.), or a strong willingness to learn
- Proficiency in building and scaling serverless applications and handling DevOps responsibilities (CI/CD, monitoring, infrastructure as code)
- Experience optimizing AI API costs and performance for real-world applications
- Strong problem-solving skills with the ability to design and implement complex AI-powered solutions
- Familiarity with data pipelines and analytics platforms (Metabase, Snowflake, or similar BI tools) is a plus
- Strong communication and collaboration skills, with experience working across teams (Ops, Sales, CS, etc.)
- Self-starter mindset, comfortable taking ownership of applications and working in a fast-moving, remote environment with autonomy
What the job involves
- Ceros is a dynamic and innovative organization leveraging AI to enhance internal operations across Sales, Customer Success, and Finance. Our Ops Engineering team develops and maintains AI-powered applications that automate workflows, surface critical insights, and drive efficiency
- We are a small but highly technical team with a strong foundation of experienced engineers and a growing data engineering function. Given the number of applications we manage, our engineers own and maintain multiple AI-powered solutions while contributing to new initiatives.
- We prioritize AI-driven solutions where they add real value, focusing on saving time, improving efficiency, and unlocking new capabilities that were previously impossible
- We are looking for a self-sufficient Senior AI Ops Software Engineer who thrives in a fast-moving, AI-driven environment and can take ownership of critical applications with minimal oversight
- Own and lead the development of AI-powered applications that streamline operations, primarily using AWS serverless technologies (Lambda, Aurora, S3, SQS) and integrating with tools like Slack and HubSpot
- Design and implement new features based on operational needs, working closely with internal stakeholders
- Productize new and existing AI solutions, with a 20% focus on researching new AI technologies and 80% focus on deploying AI-powered tools into production
- Optimize AI workflows and prompt engineering, ensuring the effectiveness of AI models (primarily built on OpenAI APIs)
- Architect and scale infrastructure, including serverless computing, databases, and vector search technologies (e.g., Pinecone) for Retrieval-Augmented Generation (RAG) applications
- Enhance DevOps practices, leading the adoption of CI/CD pipelines with GitHub Actions to automate deployments and improve engineering velocity
- Ensure cost-efficient AI and cloud operations, optimizing usage of OpenAI, AWS, Pinecone, and other third-party services
- Implement monitoring, logging, and usage analytics to improve application reliability and adoption
- Collaborate with data engineers on integrating AI applications with broader data infrastructure and business intelligence tools
- Evaluate build-vs-buy decisions, assessing third-party AI solutions and recommending whether to develop in-house tools or integrate external services
- Stay ahead of AI trends, researching emerging technologies in AI/ML, vector search, and automation to inform future initiatives
- A strong desire to understand how our GTM teams operate, including their sales processes and workflows within our CRM, HubSpot, to better tailor AI solutions that drive efficiency and impact
Our take
Writing code to create digital content often comes with complications and expense. Ceros was created to eliminate these issues, by providing customers with a no-code design platform.
It allows marketing and design teams to create animated content on a collaborative canvas, without having to rely on developers. As such, the Ceros platform has proved a hit with an impressive list of enterprise customers including United Airlines, Condé Nast, J.P. Morgan Chase, Fitbit, Bloomberg, and Mashable.
Competition in the MarTech market may be fierce, with rivals including Ion and Uberflip, but Ceros sets itself apart as a platform that allows customers to produce this kind of content at scale and with fast turnaround times. Lately, the company announced "Gemma", a creative AI sidekick capable of generating new ideas, optimizing existing designs, and automating tedious tasks, with the aim of freeing up users to focus on their own creative vision.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2020
$100m
GROWTH EQUITY VC
Feb 2019
$14m
SERIES C
Total funding: $144.5m
Company benefits
- Work from anywhere: With our remote-first policy, you can set up shop from anywhere in the world and will receive a home office stipend
- We've got you covered: Ceros offers a number of comprehensive healthcare packages
- Stock options: Ceros offers stock options for all employees so everyone can participate in the growth and success of the company
- Wellness Fridays: If you're crushing your goals and ready to roll into the weekend, feel free to wrap up your Friday a little early. See ya on Monday!
- Flexible vacation: We want you to maintain a healthy work-life balance and encourage everyone to take a reasonable amount of time off
- Retirement savings: Ceros offers retirement savings options to support your financial future. *Varies by location
Company HQ
Flatiron District, New York, NY
Leadership
Alison Lange Engel
(CEO)Joined Ceros in May 2024 as CEO. Prior to this, they were the CMO/Head of Marketing at Stripe. They also spent over 5 years at LinkedIn, initally as a Senior Director of Global Marketing before becoming the Vice President of Global Marketing.
Diversity, Equity & Inclusion at Ceros
- Unity at Ceros: Ongoing initiatives that foster participation and cultivate a diverse and inclusive culture.
- Unity 24/7: Featured content and learning paths on the topics of diversity, equity, inclusion, and belonging.
- Unity Moments: Safe space to reflect, share, and forge new relationships. A year-round opportunity for Cerosians to show up for one another around significant moments happening personally, at Ceros, in our communities, nationally, and globally—with and without news headlines. Open-invite Zoom gatherings 2x a month.
- Unity Workshops: An interactive series of workshops focused on diversity, inclusion, and belonging designed to bring these concepts and our core Ceros values to life.
- CommUnity Partnerships: Ongoing commitment by Ceros and opportunity for Cerosians to mentor underrepresented youth in the creative tech space.
- People Practices: Our ongoing commitment at Ceros to carry out recruitment strategies that reach a diverse candidate pool, create an applicant experience designed to counteract bias, and uphold fair and equitable people practices committed to creating a diverse and inclusive organization.
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