Software Architect, Guild Education
Customer Engagement
$210-232.5k
Upskilling and education platform for America's workforce
Job no longer available
Upskilling and education platform for America's workforce
1001+ employees
Job no longer available
$210-232.5k
1001+ employees
Company mission
To unlock opportunity for America’s workforce through education and upskilling.
Role
Who you are
- A long history of being a teammate people trust and love working with
- 8 + years of engineering experience with a relevant degree or experience
- Experience with consumer facing applications and developing customer interaction strategies for B2C businesses
- Experience with building holistic 360 view of customer engagement spread across disparate data sources to enable targeted and personalized communication
- Experience rolling out a Digital Marketing & Customer Engagement platform with strong awareness of emerging technologies and vendors in this space
- Experience building capabilities to enable digital marketing across multiple technology platforms and solutions including web, mobile, email, DMP, analytics, reporting, personalization, decisioning, & journey orchestration
- Driven build vs buy decisions by evaluating new technologies, vendors and leading hands on POCs on new or emerging technologies
- Strong expertise with AWS (with a focus on highly managed serverless solutions), Amazon Connect/Pinpoint, SES/SNS, queuing, messaging (Kinesis, RabbitMQ, MQ Series, Kafka), and modern source control (Git / Github) practices
- A commitment to building a diverse, equitable, and inclusive environment
- Strong communication skills and the ability to effectively explain technical concepts to other engineers, analysts, product managers, and stakeholders
- Demonstrated curiosity and interest in keeping up and experimenting with new technologies
- Willingness to embrace change and work within a fast-paced environment
- Passion for higher education and our mission
What the job involves
- Collaborate with other Architects and Engineering Leaders to lead teams in requirements definition, domain modeling, design, architecture evaluation and implementation of Guild’s systems and services
- Define and document patterns, standards and practices for engineering teams
- Apply systems thinking to our architecture and technology to drive optimizations for speed of delivery, quality, and maintainability
- Works across the engineering organization to cultivate a culture of architecture that encourages and supports iterative, autonomous development and future scaling
- Partnering with our InfoSec team, refine our organizational security strategy while encouraging a security first mentality across the organization
- Guide the engineering teams in anticipation of future needs and shape design decisions that minimize the cost of future changes
- Meet our business needs by collaborating with business partners to define and deliver our Technology and Product Roadmap
- Ensure high functioning distributed systems by defining and refining our domain models in collaboration with engineering and product teams
- Challenge our business and technical status quo to help create new product capabilities by creatively changing technical strategy or overcoming constraints
- Role model engineering standard methodologies and provide exceptional technical direction to teams
- Own organizational architecture practices and processes as well as their continuous improvement
- Ensure we are ready for what may come tomorrow
Our take
The recruitment process can be the most costly element of a company's operation, with future-proof skillsets requirements resulting in the hiring of staff for niche tasks. Many existing employees of a company could have the potential to fill talent gaps and prevent the need for a new hire, but they often lack the training for such roles. Helping to solve this problem, Guild Education helps employers partner with nonprofit universities to train staff across a variety of subject matters, including high school completion programs, vocational opportunities, and enrollment in higher education.
As professional development is a strong employer benefit, Guild Education also pitches itself as a perk for employees, aiming to increase retention and worker satisfaction. By solving two major problems - a skills shortage and worker retention, it has gained large companies such as Chipotle, Target, Hilton and PepsiCo as corporate clients.
The platform has secured some serious funding too. And is using this funding to develop its healthcare and financial services learning modules and increase its offering to workers by exploring new ways to lower the barriers to learning, for instance through childcare solutions and financial wellness tools.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$265m
SERIES F
Jun 2021
$150m
SERIES E
Total funding: $643.5m
Company benefits
- Equity stake in the company providing ownership and a path to future earnings (when we succeed, we all benefit)
- free one-on-one coaching with a certified financial planner, a platform with budgeting tools, investment and equity management center and many more financial resources through Origin (we believe financial literacy not only supports you personally, but also has a lasting impact in creating positive generational wealth practices)
- Employee Assistance Fund for unforeseen crises, disasters, and/or personal hardships and you need a little extra financial support (funded by the company and fellow Guilders to create a community of support)
- legal support and resources to navigate complicated situations like estate planning name changes, immigration, and more
- 401(k) plan with a range of diverse investment options and personalized retirement advice
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
- Multiple paths to meet educational and professional goals
- Fertility benefits built into all of our medical plans
- A $10,000 family planning fund to take care of costs that aren’t covered by the medical plans like adoption, surrogacy, and egg freezing expenses
- 12-20 weeks of paid leave and a ramp-up program for Guilders to ease back into work after an extended time away
- An additional 3 weeks of paid leave if you are going through the adoption, surrogacy, or foster process to use prior to your child's arrival/placement to prepare and attend necessary meeting
- Inclusive guidance and support as you go through your family planning journey through Cleo
- Our on-site childcare center, The Beehive, offering care for children 3 months-6 years of age for employees and their friends and family members located in Colorado
- Personalized 1:1 support for anyone on the parenthood journey with access to a network of clinicians, experts, and specialists through Cleo
- 80 hours of low cost ($2/hr) emergency backup care for times employees unexpectedly find themselves without primary care for the ones they are responsible for
- Dedicated support in finding background-checked care providers to assist with child care, elder care, and chronic care needs through Helpr
- The ability to bring an actively nursing child and companion on work related trips
- Inclusive, affordable medical and behavioral healthcare when you need it
- Open PTO is available so Guilders can rest, recharge, and bring their best selves to work
- 10 Holidays including a collective week off over the 4th of July plus 5 floating holidays for cultural and religious events you celebrate
- Our leave policies are there to support employees and offer 12 weeks of fully paid medical, non-birthing parent, and caregiving leave as of day one of employment while birthing parents receive 18-20 weeks of fully paid leave
- Once Guilders reach 4.5 years of service, they are eligible for a 5-week fully paid sabbatical leave
- Up to 10 days of bereavement leave
- Up to 10 days of jury duty
- 8 sick days
Company HQ
Central Business District, Denver, CO
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