Senior Product Manager, Included Health
Contract
Digital healthcare provider
Be an early applicant
Digital healthcare provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To raise the standard of healthcare for everyone.
Role
Who you are
- You have 5+ years of experience as a Product Manager
- You're comfortable using a combination of data, user research, and market research to deeply understand problems and generate insights that point towards differentiated solutions
- You have successfully pitched a new product or business to your company, resulting in increased revenue / scale / impact
- You know how to get the most creative thinking out of yourself and others in order to push the needle of what is possible
- You have strong product sense – you know what makes products great and why those things work
- You love understanding complex systems (such as healthcare!) and aren't afraid of going deep to build expertise
- You make it a habit to define success for your products quantitatively, and using data-driven experimentation in order to iterate your way towards those success criteria
- You're equally comfortable sketching out design ideas to illustrate an idea, writing SQL queries in order to understand your product better, and putting together a business case for a CEO
- You have deep empathy for users, and keep the patient and their needs at the center of the product
- You possess excellent written, verbal communication, and presentation skills
- You have previous experience building products for consumers (healthcare experience is not required!)
- You believe that the way that people receive healthcare can and should be better
What the job involves
- Define the product strategy, roadmap, and prioritization for both existing and yet-to-be-developed products and features, in service of measurable impact to members and the business
- Work closely with design, engineering, data science, clinicians, and other cross-functional partners to prioritize features and drive execution of initiatives to drive results
- Partner with go-to-market teams to design and prioritize solutions that simultaneously address member problems, increase healthcare access, and reduce costs for members and customers
- Create and implement measures to help quantify and optimize the impact on members and customers. Use these measures to help the team prioritize their work
- Collaborate with other product managers to deliver cohesive, robust experiences
- Transform the way that millions of people experience healthcare
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalized groups means they often avoid care at a rate that is around 3x greater than the broader US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. And it currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employees, their spouses, and children have free access to Included Health services
- Need time to recharge? Exempt employees enjoy flexible, unaccrued discretionary time off — take it when you need it
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(Co-Founder & CEO)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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