Software Engineer, Hightouch
Distributed Systems
$180-260k
AI platform for marketers
Open for applications
AI platform for marketers
201-500 employees
Open for applications
$180-260k
201-500 employees
Company mission
To make the best customer data technology in the world available to every enterprise.
Role
Who you are
- You are an engineer with a passion for solving hard technical problems that generate real value for customers
- You’re motivated by high ownership and are comfortable in a fast-paced, startup environment
- You have experience and comfort with distributed systems and high-scale systems or the ability and desire to build this experience quickly
- This experience can take different forms:
- You’ve built syncing engines that process and move terabytes of data per day in a scalable way
- You’ve created event collection or data streaming services that power company critical systems
- You’ve owned systems that have undergone orders of magnitude of growth and helped them scale accordingly
- You have relevant skills and are a fast learner who is excited to take on the challenges we face
What the job involves
- We are looking for a distributed systems engineer to work on the systems that power the syncing engine our customers and other engineering teams rely on
- This presents an exciting challenge where you can apply your expertise in distributed systems, performance optimization, and troubleshooting to push the boundaries of what is possible and meaningfully improve our ability to move massive amounts of customer data
- This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base
- We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy
- This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company
- Sync Speed: Customers want to sync a lot of data to important destinations like Facebook and Snapchat, which requires us to analyze every part of our syncing process and find where we can optimize to sync data more quickly
- Streaming Syncing: We currently sync data from sources in batch only, but envision a world where we also do syncs in real-time and support streaming sources like webhooks and queues
- Scalability and Reliability: As part of our rapid growth, we’re always evaluating current future bottlenecks in scaling and reliability, and architecting for the next order of magnitude of growth
- Personalization API: Our Personalization API product provides a low latency caching layer on top of data warehouses that enable customers to use their data warehouse for real-time personalization use cases with <30ms p90 response times with QPS in the millions
- Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
Application process
- Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job
- Recruiter screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
- Hiring manager Screen [30m]: Second screen with the hiring manager to assess fit with the team and answer any questions you have
- Systems design screen [45m]: Designing a data processing feature end-to-end
- Hiring manager interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
- Systems design interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical
Our take
With the growing need to combine data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been on the rise. Hightouch provides a composable customer data platform to serve innovative marketers, alongside AI-powered tools for marketing.
Hightouch's platform helps marketers to build audiences and customer identities, collect and synch data, and analyse campaigns. LLM-based agents can be deployed to help streamline marketing, and the platform also supports AI decisioning. This comprehensive suite enables Hightouch to serve a range of businesses such as Spotify, Docusign, Warner Music Group, Grammarly and Autotrader.
Through development and acquisitions, such as of Workbase and Whatis, Hightouch has expanded steadily over the years. So long as it continues to enhance its capabilities and provide seamless data activation for its growing customer base, the company should have a bright future ahead of it.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2025
$80m
SERIES C
Jul 2023
$38m
LATE VC
Total funding: $172.4m
Company benefits
- Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
- Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
- Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
- Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
- Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
- Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
- Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home
Company HQ
Mission District, San Francisco, CA
Leadership
Tejas Manohar
(Co-CEO & Co-Founder)A Software Engineer with experience in lead roles at Lottery.com and Segment. Co-founded Hightouch in 2019.
Josh Curl
(CTO & Co-Founder)Significant Software Engineering experience at Rancher Labs and Segment. Co-founded Deviceplane in 2019 before co-founding Hightouch.
Kashish Gupta
(Co-CEO & Co-Founder)Experience as a Product Manager for LYNK in 2016. Founded Mama's Cookin' in 2015 before co-founding Hightouch in 2019.
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