Technical Support Specialist, Rundoo

• You like getting to know people and helping them
• You collaborate well cross-functionally, especially with product managers
• You enjoy giving and receiving all types of feedback frequently
• You're excited to work in-person at our office in Redwood City. At this early stage, we're all friends and enjoy being together. Even more, we think there's a magic that happens brainstorming around a whiteboard that we've failed to find working remote

Desirable

• You'll provide support to users at building materials suppliers ranging from clerks to managers to owners
• You'll communicate via chat and on the phone. If necessary, you'll support in-person
• You'll provide ample input based on customer feedback to determine the product roadmap