Associate Account Manager, Blueboard
Employee reward & motivation platform
Job no longer available
Employee reward & motivation platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To deliver experiences that help people connect with the world, around and within.
Role
Who you are
- We are looking for an Account Manager that has a proven track record of maintaining renewal revenue, growing their customer accounts through closing expansion opportunities and building customer champions
- The ideal candidate will need to navigate a fast-paced environment while having a laser-like focus on developing contacts, building strategic partnerships, and being the voice of the client within Blueboard
- Experience working at a startup or a similar fast-paced environment is critical
- 2-5 years of experience within Account Management and Sales
- Demonstrated experience delivering client-focused solutions to meet your customers’ needs, leading to program expansions with enterprise and mid-market customers
- Effective navigation to leadership within an organization and maintaining relationships
- Customer-focused and very proficient in communicating with individuals across a variety of levels in an organization
- Strong organizational skills and ability to manage a book of business that is in different phases of the post-sales life cycle
- Naturally analytical and enjoy turning data and customer insights into actionable plans
- Strong collaborator, capable of working across the organization with multiple stakeholders
- Demonstrated sales and negotiation skills, preferably in a services-driven environment
- Goal-oriented and actively seeks feedback and improvement
- An entrepreneurial spirit, resourceful, and thrive at owning your results
- Knowledge of Salesforce.com
- Excellent interpersonal skills and communication skills
- Bonus points if you have previously sold into HR or People teams
What the job involves
- Understand Blueboard capabilities and services and effectively communicate all offerings
- Build key relationships and become a trusted advisor for our clients, helping them achieve business objectives in partnership with Blueboard
- Understand customer needs and thoughtfully tie our products to their desired business outcomes
- Manage the renewal negotiation process and close renewal opportunities
- Collaborate with the marketing team in the development of client-specific marketing & communication plans, as well as broad marketing strategies applicable across the portfolio
- Develop and execute a client activities calendar, including periodic, timely and seasonal communications, and other relationship-building activities
- Develop a proactive client outreach cadence and conduct business reviews with clients
- Occasionally travel to events and onsite client meetings
Our take
Creating strong employee engagement and incentivization is getting harder, but it still remains vital to maintaining performance. Blueboard is a platform allowing companies to offer recognition and experiential rewards to their employees, whilst taking charge of the logistical workload.
Presenting a more curated and personal approach to rewards - anti to the classic impersonal employee recognition system of giftcards and hard cash bonuses - Blueboard is quite the breath of fresh air in the space. The company has received a number of industry accolades for its efforts, and is trusted by over 700 enterprises across over 125 countries, from GoPro and Glassdoor to SOVOS and Shake Shack
Blueboard does face competition from various startup rivals like Snappy Gifts, Kazoo, and Bonusly, but has done well for itself thus far. With companies increasingly looking to foster strong morale and community spirit among employees, and project a robust company philosophy, the appetite for its products is only set to rise, and there should be plenty of room for the company to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2020
$9.3m
SERIES A
Jul 2015
$2m
SEED
Total funding: $11.4m
Company benefits
- Flexible & work from home options
- Offices in San Diego and San Francisco
- Casual, comfortable (and dog friendly) work environment
- Flexible PTO policy - every member of the full-time team is required to take a minimum of 12 days of vacation each year to be eligible for a workiversary reward
- Paid holidays
- Parental leave - 8 weeks of paid leave, and we work with employees to design a leave plan depending on individual needs
- Employer-sponsored health, dental, vision and life insurance plans (Blueboard covers 90% of the cost for employees and 75% for dependents)
- Mental health benefit through Spring Health (which includes 6 free therapy sessions and full access to their Moments app)
- Physical health benefit through ClassPass (3 free classes each month)
- 401K
- Learning and development stipend ($1,000 per year)
- Peer-nominated quarterly and annual Blueboard rewards and public recognition
- Referral bonus program
- Workiversary Rewards
- Team events from birthdays to team dinners to exciting Blueboard field trips
- Lunch Clubs - twice a month, every Blueboarder can expense a lunch or breakfast, as long as they share that meal (digitally) with two people not on their direct team
- Annual team-wide retreat
Company HQ
Sorrento Mesa, San Diego, CA
Leadership
Taylor Smith
(CEO)Former Management Consulting Analyst at Accenture and District Manager at College Works Painting. BSc in Industrial Engineering ta Berkley.
Kevin Yipp
(President)Former Assurance Associates at PWC. BSc Managerial Economics at UC Davis.
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