Senior Site Reliability Engineer, GoFundMe

$130-175k

PHP

AWS

Docker

Kubernetes

Python

Java

Kafka

Elasticsearch

Redis

Bash

Ruby

Kotlin

Terraform

Jenkins

Ansible

Redshift

RabbitMQ

Git

Senior level

Remote from US

Social fundraising platform

Job no longer available

Social fundraising platform

501-1000 employees

B2CB2BFundraisingSocialCharityCrowdfunding

Job no longer available

$130-175k

PHP

AWS

Docker

Kubernetes

Python

Java

Kafka

Elasticsearch

Redis

Bash

Ruby

Kotlin

Terraform

Jenkins

Ansible

Redshift

RabbitMQ

Git

Senior level

Remote from US

501-1000 employees

B2CB2BFundraisingSocialCharityCrowdfunding

Company mission

To help people fundraise for the personal, business, and charitable causes that matter most to them.

Job

Company

Role

Who you are

5+ years of experience in operating high-traffic SaaS environments
Deep expertise in the mentality, processes, and tools needed to deliver five nines
Skills to build a fully automated, highly elastic cloud orchestration framework on AWS
Strong working knowledge of Linux and its underlying components, system statistics, performance tuning, filesystems and IO
Solid scripting skills (e.g. Bash, Python)
Development experience (e.g. Python, PHP, Java, Kotlin)
Experience with continuous integration frameworks
Experience with performance diagnostics, performance tuning, capacity planning, and monitoring
BS in Computer Science or equivalent
Good verbal and written communication skills

What the job involves

Design and build out our cloud infrastructure (we run everything in AWS)
Participate in software and system performance analysis, tuning, and service capacity planning
Manage the availability, scalability, security, and performance of our platform and applications
Diagnose bottlenecks for the full stack and provide recommendations to overcome the bottlenecks as an interim work around, while long-term solutions are investigated
Periodically assess all monitoring requirements and implement enhancements to meet or exceed changing business needs
Proactively review, recommend, and implement changes to the live infrastructure after ensuring the right validation has been carried out
Use data analysis to pick up trends before they become major problems
Perform 24/7 on-call duties

Our take

One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform initially focused on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratise fundraising through the medium of the online.

GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.

This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

-6% employee growth in 12 months

Glassdoor (4.3)

Company

Company benefits

Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
$600 annual fitness and wellness reimbursement
Weekly massages
Standing desks
Fully-stocked kitchens & daily lunches
Team off-sites & monthly social events
Many of our offices are dog friendly
10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
Enhanced parental leaves
$50/month for employees commuting to and from work (public transit and/or parking)
Caltrain GoPasses for our Bay Area commuters
"Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
Quarterly volunteer events in each office to give back to our local communities
401(k) retirement plan with company matching
Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions

Company HQ

Centennial, Redwood City, CA

Leadership

Margaret Richardson

(Chief Marketing & Corporate Affairs Officer)

Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.

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