Customer Marketing Manager, Absolute Security
Enterprise cyber resilience
Be an early applicant
Enterprise cyber resilience
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help organizations strengthen cyber resiliency.
Role
Who you are
- 3+ years in a customer marketing, customer success marketing, or similar role
- Experience running review generation programs on Gartner Peer Insights and/or G2
- Proven ability to build and manage customer reference programs and case study pipelines
- Strong project and program management skills: you can track a lot of moving pieces without dropping any
- Experience planning and executing customer events, including executive-level formats
- Comfortable working cross-functionally with CS, sales, and product marketing
- Strong writer who can develop compelling customer narratives from raw interview material
- Background in B2B tech or cybersecurity
- Experience building or owning a customer content or reference tracking system
- Familiarity with tools like Salesforce, Asana, or similar for program tracking
What the job involves
- Run customer marketing campaigns designed to drive expansion and activation across the existing customer base
- That means understanding where customers are in their journey, building programs that move them forward, and working closely with CS and sales to make sure the right messages reach the right people
- Own our presence on Gartner Peer Insights and G2, building and executing review generation programs that keep our ratings current, credible, and competitive
- Manage our customer reference program from end to end: maintaining a database of referenceable customers, building case studies and testimonials, and working with sales to match the right references to the right opportunities
- Build and maintain a tracking system for all customer content and references so anyone on the team can find what they need, fast. If we have a CISO story and the sales team can't find it, it doesn't exist
- Plan and execute customer events, including executive Customer Advisory Boards (CABs). That includes logistics, content, speaker coordination, and making sure the experience is worth a CISO's time
Our take
Absolute’s software is embedded within 600 million devices worldwide, its cyber resilience platform delivers endpoint-to-network access security coverage and automated compliance solutions. Working with enterprise companies, governments, educational institutions and agencies, it maintains cyber resilience for its clients through factory-embedded endpoints that enable permanent digital connection.
Absolute’s deep-level embedding differs from other cybersecurity solutions that instead act as a layer rather than root tech. Absolute’s permanently connected cyber resilience solutions allow for dynamic self-healing capabilities and it claims to be the only company offering near real-time remediation for security breaches.
This constant protection is clearly a large draw for large and complex organizations. With data breaches on the rise, near-instant self-correction is an important protective measure. Absolute’s 2023 buyout by Crosspoint Capital Partners is also helping to consolidate the company as a leader in cyber resilience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Recognition: Competitive pay, exceptional benefits, and matching programs for retirement plans
- Development: Training and career development to help you grow, personally and professionally
- Comfort: Bright, modern offices with ergonomic workspaces, and areas for team collaboration and individual focus
- Inspiration: In-office art gallery, seasonally refreshed with a vibrant selection from British Columbia artists
- Refreshments: Free refreshments, from pastries to popcorn to pizza, and a huge selection of hot and cold beverages
- Health: Onsite fitness classes to burn off calories from the free snacks and keep you mentally sharp
- Connection: Monthly social events and an annual retreat to bring the team together and celebrate our wins
- Balance: Work/life balance with flexible time off and Absolute-sponsored events for the whole family
Company HQ
Westlake, Seattle, WA
Leadership
Christy Wyatt
(CEO & President)Also a Member of the Board of Directors at Ericsson and Silicon Labs. Was on the Board for Quotient Technology Inc. and Dtex Systems.
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