Manager of Inbound Sales, TouchBistro
Restaurant management POS system
Open for applications
Restaurant management POS system
501-1000 employees
Open for applications
501-1000 employees
Company mission
To provide restaurateurs with innovative technology that makes running a restaurant easier.
Role
Who you are
- Experience: A minimum of 5+ years of software sales experience, including 2+ years in a leadership role, demonstrating a track record of success in high-volume, transactional sales environments
- Industry Knowledge: Familiarity with the Restaurant and POS space is a plus, helping you better understand the unique challenges and opportunities within this industry
- Leadership Excellence: You are a natural leader who thrives in mentoring and coaching, with the ability to inspire your team and ensure they have the tools to succeed. You have a knack for identifying top talent and building cohesive teams
- Organizational Skills: You excel at prioritizing tasks and managing multiple competing priorities in a fast-paced, deadline-driven environment
- Communication: Your ability to communicate effectively and persuasively, both in presentations and one-on-one interactions, ensures you are a strong advocate for your team and the business
- Academic Credentials: A related Bachelor’s degree is required
- Travel Flexibility: Occasional travel may be required to meet with clients, prospects, or attend company events
What the job involves
- TouchBistro is seeking an ambitious, results-driven Manager, Inbound Sales to lead a dynamic team of Inside Account Executives
- This strategic leadership role is an exciting opportunity to drive growth and expansion within the restaurant and hospitality sector across North America
- You’ll play a critical role in shaping and executing our sales strategy, coaching your team to consistently exceed revenue targets while working closely with senior leadership to achieve corporate goals
- Lead with Impact: Take charge of client and prospect meetings, guiding your team to success and ensuring every interaction is aligned with TouchBistro’s mission and sales goals
- Develop and Mentor: Build, grow, and nurture a high-performing sales team by recruiting, hiring, and training new Account Executives. Provide ongoing coaching and support to help them achieve their targets and unlock their full potential
- Sales Strategy and Execution: Drive the sales strategy by conducting weekly forecasting meetings, helping your team build their pipeline, and implementing best practices to close deals effectively
- Track and Report: Maintain a keen eye on sales activity, performance, and forecasts, providing detailed reports to senior management to ensure transparency and informed decision-making
- Team Collaboration: Collaborate with cross-functional teams to align sales efforts with broader organizational objectives and ensure seamless execution of sales plans
Our take
The COVID-19 pandemic has led restaurants worldwide to turn towards digital solutions for menus, ordering, and other contact-based elements of hospitality. However, many restaurants have chosen to remain digital after restrictions have been lifted due to the convenience and efficiency that such solutions provide, yet the fragmented nature of the tools leaves a lot to be desired.
TouchBistro provides an all-in-one restaurant management system, offering digital solutions to increase efficiency, turnover, and profits for restaurants of any size. The software system includes digital tools for online ordering, table reservations, loyalty systems, menus, and table management, providing customers with a frictionless digital ordering experience whilst giving restaurant managers direct insights into how the business can be improved.
Whilst management systems for restaurants have existed in a fragmented manner for years, TouchBistro has taken a unique stance by tackling the end-to-end restaurant management process within a single platform. Furthermore, the flexible pricing offered ensures that any sized business can benefit from the software, unlike most existing solutions that are focused on the management of large restaurants and chains. It's USPs like these that have helped TouchBistro raise hundreds of millions in funding since its founding in 2011.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2022
$106.2m
GROWTH EQUITY VC
Sep 2019
$118.9m
SERIES E
Total funding: $331.2m
Company benefits
- Company Equity
- Generous Time Off Program
- Health Benefits
- Flexible Health and Wellness Plan
- New Parent Support Program
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
- Indoor Bike Racks
Company HQ
Financial District, Toronto, ON
Leadership
Samir Zabaneh
(CEO & Chairman)They joined TouchBistro in 2018 as Chair of the Board of Directors and became CEO in 2021. Previously, they were an Executive VP of Global Business Services at First Data Corporation and CFO at Element Fleet Management, Heartland Payment Systems, Moneris Solutions, Fortress Investment Grouo, and Q9 Networks.
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