IT Support Specialist, CHAOS Industries
$100-125k
Offers stock options and annual bonuses
Office located in Hawthorne, CA
Next-gen defense & critical industry technologies
Be an early applicant
Next-gen defense & critical industry technologies
21-100 employees
Be an early applicant
$100-125k
Offers stock options and annual bonuses
Office located in Hawthorne, CA
21-100 employees
Company mission
To build technology for the next century.
Role
Who you are
- Bachelor's degree in an information technology field or related degree
- 3+ years of experience in IT support or related field
- Systematic problem-solving approach with the ability to adjust quickly to changing priorities
- Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors
- Experience with MDM tools (Such as: Intune and JAMF)
- Experience implementing and managing Azure Active Directory
- U.S. Person (US Citizen or permanent resident) status is required as this position will require the ability to access US-only data systems
Desirable
- Experience supporting FEDRAMP-compliant cloud work (e.g. Microsoft GCC High, Amazon Gov Cloud, etc)
- Experience supporting FEDRAMP-compliant services (e.g. ZoomGov, GovSlack, Zscaler, etc.)
- Ability to obtain DoD Secret or Top Secret clearance (Preferred)
What the job involves
- As an IT Support Specialist at our vibrant Los Angeles headquarters, you will serve as the primary point of contact for all local IT needs
- In this hands-on role, you'll ensure a seamless and high-quality IT support experience for our executive team and staff by resolving technical issues, managing hardware and software provisioning, and maintaining the overall IT environment
- You’ll work closely with the IT team and contribute to company-wide IT initiatives, infrastructure upgrades, and process improvements in a dynamic, fast-paced workplace
- Respond to and resolve technical support requests via ticketing system, email, phone, or in person
- Diagnose and troubleshoot hardware, software, and network issues across Windows, macOS, and Linux platforms
- Provision and configure new hire accounts, email, and access permissions across systems such as Active Directory/Microsoft 365 and set up laptops, desktops, mobile devices, and all necessary software to ensure a seamless onboarding experience for new hires
- Support and participate in a variety of IT projects, including system upgrades, infrastructure improvements, software deployments, and process automation initiatives
- Configure and support office equipment including printers, video conferencing systems, and media systems
- Maintain accurate inventory of IT assets and manage hardware lifecycle
- Document solutions and maintain knowledge base articles for recurring issues
- Work full-time onsite out of our office in Los Angeles (Hawthorne), California
Our take
In the modern world, defence industries must meet ever-evolving threats through new technologies, meaning that forward-thinking is the crux of battling sophisticated threats. CHAOS Industries consists of engineers and researchers building the next generation of defence and critical industry technologies.
Its products to date include the CHAOS Coherent Distributed Network, a time synchronicity platform, and HYDRA that facilitates land, sea and air-based detection and communications. Easy to integrate into existing defence systems, HYDRA can be deployed into challenging warfare environments - providing unique solutions for US defence industries.
In the face of a highly complex threat landscape, it’s unsurprising that CHAOS has received considerable funding. This will support the company’s commercial growth and product development. It’s also hired a former congressman and ex-CIA veteran as its Chief Strategy Officer, exemplifying its alignment with key defence sectors in the US.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Medical, dental and vision benefits will be 100% paid for by the company
- Life, FSA, HSA, 401k (+ Company match), and more
- Free daily lunch, ‘No meeting Fridays’, unlimited PTO (for exempt employees), casual dress code
- Generous pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses
Company HQ
Little Tokyo, Los Angeles, CA
Leadership
Bo Marr
(Co-Founder & CTO)Previously on the Board of Directors at Epirus, Technical Director at Raytheon and studied a PhD at the Georgia Institute of Technology.
Brett Cummings
(Co-Founder & CFO)Is also an Advisor at Next Play Capital. Previously a CFO at United Cities North America, Senior Advisor at Formation 8 and 8VC.
John T.
(Co-Founder & CEO)Also Co-Founder at Epirus. Previously Partner at 8VC, Principal at Valar Ventures and an Associate at Allen & Company.
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