Site Reliability Engineer, TrustFlight

• We are looking for professionals who are confident in their ability to acquire new skills and grow their expertise through dedicated mentorship and a supportive work culture
• A passion for delivering modern scalable, performant, efficient, and resilient cloud-hosted systems
• Demonstrable experience of building and supporting internal platforms (pipelines, tooling, etc) that allow engineering teams to build, deploy, and operate software systems efficiently and effectively
• Experience or knowledge as an SQL Database Administrator (DBA), including database backup and recovery processes
• Hands-on experience with the Azure platform, including resource provisioning and cost management
• Excellent troubleshooting skills, with a focus on diagnosing and resolving complex issues across distributed systems
• A focus on building security and quality into development processes (i.e. DevSecOps)
• Demonstrable understanding of the following:
• Virtualization, Kubernetes, and containerisation (Docker, containerd)
• Azure App Service, SQL Database, Front Door/CDN/WAF, Cognitive Search
• CI/CD pipelines (preferably GitLab CI and Azure DevOps)
• Infrastructure-as-Code (preferably Terraform)
• Release processes and configuration management
• Web application and Microservice architecture
• Networking, including DNS, NGINX, firewalls, routing, load balancing, and VPNs
• Strong scripting skills for automation using PowerShell, Azure CLI, and Bash
• Master-level organisation and detailed documentation skills
• Excellent collaboration and team-working skills
• Familiarity with the capabilities and practical applications of current AI technologies, and experience leveraging AI tools in operational processes

Desirable

• We are seeking a talented Site Reliability Engineer (SRE) to join our Operations team
• In this role, you will focus on ensuring the reliability, scalability, and performance of our systems and services across multiple cloud platforms
• You’ll work with a variety of technologies, including cloud environments, containerized applications, and automation tools to continuously improve our infrastructure
• Maintain high reliability, availability, and scalability across cloud platforms (Azure, GCP) and resilient shared services (e.g., CI/CD)
• Automate infrastructure and resource provisioning, improving system efficiency and streamlining workflows
• Monitor system performance and capacity, implementing optimizations to ensure smooth operations
• Respond to incidents, investigate and resolve issues with operational environments
• Manage database backups and recovery processes, ensuring data integrity and availability
• Implement disaster recovery plans and regularly perform failover testing to ensure operational readiness
• Ensure security is a first-class priority across all areas of the platform, adhering to industry best practices and compliance requirements
• Contribute to blameless post-mortems for production incidents
• Provide support to our UK teams (and in emergencies) outside of regular business hours on a rota basis or similar
• In this role, you will be energized and guided by our experienced Operations team, fostering a dynamic environment for continuous learning and improvement
• At TrustFlight, we deeply value teamwork and are committed to the personal and professional growth of each team member