Senior Business Development & Partner Manager, LegalZoom
$99-148.5k
More information about location
Online legal advice platform
Open for applications
Online legal advice platform
1001+ employees
Open for applications
$99-148.5k
More information about location
1001+ employees
Company mission
To make legal help should be a fundamental right, easy to understand, afford, and access.
Role
Who you are
- LegalZoom is seeking a sharp, strategic thinker that is motivated and results-oriented to join its Partnerships Department to help drive the business forward
- 8-10 years of strategic partnerships, analytical and/or sales experience
- Microsoft Office Experience, with comfort in Powerpoint Presentations/Google Docs to Senior Leadership
- Salesforce and/or related CRM experience
- Relationship skills that allow for internal cross functional engagement and influence with external partners
- Comfort with data manipulation, visualization and analysis. Adept at collecting, analyzing and synthesizing data to support strategies and communications internally and externally
- The ability to communicate qualitative and quantitative results clearly, succinctly and confidently in verbal and written communications
- Some experience with Project Management software such as JIRA, ClickUp, Confluence or related
- Incredibly responsive and solution-oriented - operate at a high tempo and has an unrelenting drive to see efforts through to positive impacts on our customers and partners
- Highly organized and detail-oriented - able to successfully manage and prioritize numerous projects with minimal to no oversight
- Thrives in ambiguity - requires minimal supervision and can independently and thoughtfully develop and implement recommended approaches to complex problems
- Curious and creative, consistently seeking out ways to improve our partnerships and business, while always looking to help our customers in innovative ways
What the job involves
- In this role, you will manage and nurture some of the company’s biggest partner accounts. You will wear many different hats, play a driver role, and truly own your projects soup to nuts
- The ideal person will be hungry to do more, raise their hand when they see a problem, and nimbly lean on several cross-functional teams in finance, product, product marketing, sales, and technology
- Our team’s mission is to help customers thrive through a trusted, curated portfolio of personalized and integrated solutions. We have a talented team that is excited to work with you towards that mission
- How we get there is summed up by these three goals:
- Solution-Based Problem Solving. We don’t point fingers – we highlight inefficiencies with improvements and come up with options to solve rather than just problems we see
- Data-Driven Decision Making. We inform and evaluate our Partnerships and projects with data at our core. We own our business and know our business and are constantly asking questions about the data
- Extreme Ownership. We see things through to until the last screw is in and proactively communicate progress to all stakeholders
- Seek out industry leading, highly reputable, customer-obsessed companies to be partners with LegalZoom and to convince them to offer their best to our customers
- Negotiate complex financial terms and SLAs with partners while maintaining a “win-win-win” mentality for customers, LegalZoom, and partners
- Work with the partnerships teams to support prompt and thoughtful management of our strategic partner needs and requests in a fast-paced environment
- Leverage internal and external data to develop business recommendations that generate value for customers and revenue for LegalZoom, modeling of all scenarios
- Partner with internal Product and Product Marketing teams to ensure high-quality delivery of our partners' marketing strategies
- Use business acumen, analytical skills and relationship experience to market and execute complex initiatives, such as onboarding new partners or developing integrations with existing partners
- Maintain strong relationships of allies within the company and be able to effectively influence highly sought out teams to work on BD projects
- Routinely audit partner contracts and operational practices to ensure bilateral compliance
- Regularly ideate on ways to improve the customer experience to ensure a smooth, streamlined journey that engages and re-engages the customer and grows retention
- Assemble roadmaps for each partner to support the overarching strategic vision for partnerships within the company
- Help build and administer training materials for employees and encourage learning at every level
- Serve as a bridge between leadership to individual contributors to facilitate more effective communication amongst the team, and remove obstacles
Our take
LegalZoom is an online legal technology service that can help people create their own legal documents. It believes legal advice and services should be clear, easy-to-understand, and affordable, and provides services to help people make a will, start a business, lodge a trademark application, and more.
LegalZoom has helped millions of people who otherwise could not hire a lawyer, with its extensive range of legal solutions. It competes with a handful of other companies, such as IncFile and Rocket Lawyer, that also provide online legal technology.
However, it has found space to grow its operations nonetheless, partially due to the rise in interest in digital solutions. An IPO in 2021 also enabled LegalZoom's growth, though in 2024 a class action is underway to investigate the company's significantly lowered share prices.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2011
$66m
SERIES B
Mar 2007
$45m
SERIES A
Total funding: $111m
Company benefits
- Private healthcare
- Pension
- Eye care
- Discount legal fees
- Season ticket loan
- Cycle to work
- Fundraising match
- Life assurance
- Chill-out area
- Massages
- Office yoga
- Social events
Company HQ
Downtown, Glendale, CA
Leadership
Robert Shapiro
(Co-founder)Co-founder of ShoeDazzle.com and Chairman of the Brent Shapiro Foundation for Alcohol and Drug Awareness.
Brian Lee
(Co-founder)Co-founder of ShoeDazzle.com and The Honest Company. Previously Attorney at Skadden Arps. J.D of Law at UCLA School of Law.
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