Email Marketing Specialist, Aero
$80-100k
Next generation air travel company
Job no longer available
Next generation air travel company
201-500 employees
Job no longer available
$80-100k
201-500 employees
Company mission
To usher in a new golden age of air travel.
Role
Who you are
- The ideal candidate is proactive, extremely detail oriented, and confident in making decisions that enhance Aero’s email marketing performance without needing specific direction
- This candidate will need to have experience and knowledge to ensure that tracking of all email related event triggers is maintained and actively working
- 3+ years of experience in DTC email marketing, preferably in luxury travel / hospitality
- Proficiency in email marketing platforms (e.g., Iterable, Klaviyo, HubSpot) and HTML / CSS for email coding
- Strong analytical skills with experience in A/B testing and performance tracking
- Ability to take initiative, problem-solve, and make data-driven decisions independently
- Experience managing automated email flows and lifecycle marketing campaigns including setting and testing event triggers
- Knowledge of segmentation strategies and CRM integration
- Exceptional attention to detail and ability to manage multiple campaigns simultaneously
- Experience working cross-functionally with development and customer-facing teams
- Passion for aviation, luxury travel, and high-touch guest experiences
What the job involves
- We are looking for a strategic, hands-on, Email Marketing Specialist to take Aero’s email program to new heights
- This role is an opportunity to shape how we connect with our discerning travelers, crafting compelling campaigns that drive engagement, loyalty, and revenue
- Reporting to Aero’s Head of Marketing, the Email Marketing Specialist will be responsible for executing and optimizing email campaigns that engage our community of current and potential guests while supporting broader business goals
- Beyond execution, this person will play a key role in shaping Aero’s content strategy
- They will work closely with the marketing team to develop the content calendar, ensuring email campaigns align with broader brand initiatives and key business moments
- This role will also have the support of a copywriter to ensure every communication is compelling, on-brand, and aligned with Aero’s voice
- Additionally, the Email Marketing Specialist will manage our automated email campaigns designed to nurture potential guests toward booking and encourage repeat purchases from current guests
- They will collaborate across departments to support internal and external email marketing needs, working closely with Aero’s development team to optimize transactional and system-triggered emails, ensuring seamless communication throughout the customer journey
- They will also partner with our concierge and experience teams to develop guest engagement emails that elevate the travel experience, ensuring our guests receive thoughtful and personalized communications at every touchpoint
- Develop and execute targeted email campaigns that enhance engagement and conversion
- Oversee list segmentation, A/B testing, and performance analytics to refine strategy
- Design and code responsive email templates that align with Aero’s brand identity
- Manage and optimize automated email journeys to nurture prospective guests and drive repeat bookings
- Actively participate in content planning, collaborating with the marketing team to determine what goes on the content calendar and the timing for execution
- Continuously analyze data and customer insights to improve email content, frequency, and targeting
- Work alongside a copywriter to ensure email communications are polished, brand-aligned, and engaging
- Manage deliverability and compliance with email marketing best practices
Our take
Aero is carving out a unique space in luxury air travel. On one end, you've got the big players (Qatar Airways, American, British Airways), offering traditional first class experiences. On the other, there's a full private jet treatment from companies like VistaJet or LunaJet. Aero sists somewhere in between, offering 'semi-private' flights that feel like first class (without the first-class price tag). It's a niche, but one that's turning heads by blending comfort, exclusivity, and value ina way few others do.
The premium service allows travellers to book a seat on jets flying directly between private terminals, so there are no crowds and no waiting in line. All seats are first class and flyers have access to a private lounge and a dedicated concierge team while on board.
The company is backed by Uber's co-founder, Garrett Camp and their startup studio, Expa. It's currently only serving a small handful of destinations within the US, so the service is limited. However, there are plans to add more routes to take in popular European and US beach resorts, and some major cities such as London.
Steph
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2022
$15m
CONVERTIBLE
Aug 2022
$50m
SERIES B
Total funding: $104.5m
Company HQ
Van Nuys, Los Angeles, CA
Leadership
Ben Klein
(CEO)Ben initially joined the Aero team in 2021 on the General Counsel, since then, they've held a number of roles, becoming CEO in 2023. Previously, they were an Adjunct Professor of Aviation Law at San Jose State University.
Salary benchmarks
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