Senior Sales Manager, Lightship

• 5+ years of proven success in full life cycle consumer sales/business development, ideally in a startup or high-growth environment
• Strong cross-functional skills with a history of working closely with product, operations, and marketing teams
• Excellent communication, presentation, and interpersonal skills
• Experience with CRM platforms (Salesforce, HubSpot, or similar) and pipeline management
• Self-starter who thrives in fast-moving, entrepreneurial environments

Desirable

• As the Senior Sales Manager, you will guide customers through the early part of their journey with Lightship, from first impressions and interest through to order and delivery
• You’ll often be the first face of Lightship, whether at events, on digital channels, or during customer visits, and your role is to help people feel confident and excited about joining the Lightship community
• You’ll work closely with our Customer Success team to ensure a smooth handoff as customers move from pre-delivery into ownership
• While the majority of this role is focused on individual customers and families, you will also play a part in cultivating early B2B opportunities and supporting enterprise relationships as Lightship expands
• This is an individual contributor role with high visibility and strong influence, ideal for someone energized by building relationships, shaping processes, working cross functionally, and making an impact across the early stages of the customer journey
• Own the end-to-end customer journey from prospecting, nurturing, and converting leads to delivery and ownership satisfaction
• Represent Lightship at events, trade shows, and customer visits, acting as a trusted advisor and brand ambassador
• Partner with Marketing and Branding on digital campaigns, social/web strategies, and event activations to drive inbound and outbound demand
• Build and manage a national sales pipeline, tailoring approaches for both consumer and B2B segments
• Collaborate cross-functionally with Product, Production, and Operations to align customer needs with product design, manufacturing, and delivery timelines
• Work in tandem with Customer Success to ensure seamless handoffs from order placement to delivery
• Capture and share market insights to influence strategy, product development, and commercial direction
• Contribute to building out scalable sales processes and playbooks for future team growth